BBB Business Review
Is this your Business?BBB Accredited Business since 03/30/2006
Banner Bank
Find a Location(800) 527-6435View Additional Phone Numbers34600 Pacific Hwy S, Federal Way, WA 98003-8949 Send email to Banner Bankwww.bannerbank.com

View BBB Rating for Banner Bank's headquarters.
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Description
This company offers commercial banking services.
BBB Accreditation
A BBB Accredited Business since 03/30/2006
BBB has determined that Banner Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for Banner Bank. BBB located in Spokane, WA has the full report as that BBB handles all complaints for Banner Bank.
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Washington Department of Financial Institutions Division of Credit UnionsPO Box 41204
Olympia, WA98504-1204
(360) 902-8700
Washington Department of Financial Institutions
PO Box 41200
Olympia, WA98504-1200
(360) 902-8700
http://www.dfi.wa.gov
Type of Entity
Corporation
Incorporated: November 1993, WA
Contact Information
Principal: Mr Michael Jones (CEO)Customer Contact: Mr Tyrone Bliss (Senior Risk Management Officer)Mr Lloyd Baker (CFO)Mr Doug Bayne (Director of Marketing)Mr Paul Foltz (Community Banking)Mr Michael Larsen (Community Banking)Ms Cindy Purcell (COO)Mr Gary Simon (Chairman of the Board)Business Category
Banks, Financial Services, Real Estate Loans, Loans - Small Business, Loans
Alternate Business Names
Banner CorporationIndustry Tips
BBBTips on Business CreditBBBTips on Saving and Investing
BBBTips on SBA Loans
Beware of Predatory Practices in Home Mortgage Lending
Beware of Abusive Lending Practices
Choosing a Credit Card for Your Business
High Cost Payday Lenders Advertise Everywhere
Home Buyers: Protect Yourself from Predatory Lenders
Know the Facts about Reverse Mortgages
Mortgage Choices
Shop, Compare and Negotiate - But Move with Caution When Refinancing Your Mortgage
Dont Get Taken to the Bank - Protect Your ATM and Debit Cards
Selecting a Financial Planner
Find a LocationX
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Alaska, Oregon & Western Washington. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Banner Bank is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Banks
BBBTips on Business CreditBBBTips on Saving and Investing
BBBTips on SBA Loans
Beware of Predatory Practices in Home Mortgage Lending
Beware of Abusive Lending Practices
Choosing a Credit Card for Your Business
High Cost Payday Lenders Advertise Everywhere
Home Buyers: Protect Yourself from Predatory Lenders
Know the Facts about Reverse Mortgages
Mortgage Choices
Shop, Compare and Negotiate - But Move with Caution When Refinancing Your Mortgage
Dont Get Taken to the Bank - Protect Your ATM and Debit Cards
Selecting a Financial Planner
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
About BBB Business Review Content and Services
Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.
