This business is not BBB accredited.

West Coast Restoration

Phone: (360) 568-8948 Fax: (360) 568-8948 6312 135th Ave SE, Snohomish, WA 98290

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This company offers auto restoration of cars in the 1950's, 60's up to 1975.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for West Coast Restoration include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on West Coast Restoration
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 28, 1999 Business started: 09/01/1992 Business started locally: 09/01/1992
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Revenue
6500 Linderson Way SW Fl 1, Tumwater WA 98501
Phone Number: (800) 451-7985

Type of Entity

Sole Proprietorship

Business Management
Mr. Zac Therson, Owner Mr. Zachary Thureson, Owner
Contact Information
Principal: Mr. Zac Therson, Owner
Business Category

Auto Restoration Auto Service - Specialty Parts Auto Service - Rust proofing Shops Auto Services Auto Services Auto Dealers - Custom Design & Replica Auto Detailing

Hours of Operation
Monday-Friday 9am-5pm
Alternate Business Names
West Coast Restorations Zacs Auto Restoration and Custom

Additional Locations


    6312 135th Ave SE

    Snohomish, WA 98290 (360) 568-8948


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/20/2013 Advertising/Sales Issues | Read Complaint Details

Additional Notes

Complaint: Hired this business to restore a 1969 Mach 1 Mustang. Told them I did not want to spend more than 20,000-30,000 was told it would be 40,000 agreed to that ended up being 71,000+ and engine did not run well, rear window not sealed ended up having to sell the car to recoupe nlosses and could only get 40,000. They basically held my car for randsome. said if I could not get the money they would charge me to store it.

Desired Settlement: Any type of refund would be great but mostly I want other people to be aware/warn of how they oppoorate.

Business Response: Initial Business Response /* (1000, 13, 2013/11/06) */ This complaint was under the previous ownership of West Coast Restoration. The new owner is very forthcoming about the cost of vehicle restoration, and informs customers that the final price will vary greatly on the beginning condition of the vehicle. As with any automotive establishment,upon completion of the job, payment is due immediately or storage charges will be incurred.