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BBB Accredited Business since 12/01/1987
Auburn Foreign Car Inc
Phone: (253) 833-8161Fax: (253) 833-7729View Additional Phone Numbers725 Auburn Way N, Auburn, WA 98002-4333
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This company offers service and repair for all makes and models including Audi, Volkswagen, Porsche, BMW, Acura, Honda, Subaru, Toyota, Lexus, Mercedes, Volvo, Saab, Land Rover, General Motors, Chrysler and Ford.
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A BBB Accredited Business since 12/01/1987
BBB has determined that Auburn Foreign Car Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Auburn Foreign Car Inc's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Type of Entity
Incorporated: August 1982, WA
Contact InformationPrincipal: Mr Greg Hochhalter (President)Mrs Julie Hochhalter (Vice President)
Auto Repair & Service, Auto Repairing - Foreign
Hours of OperationMon: 07:00 AM to 05:00 PMTue: 07:00 AM to 05:00 PMWed: 07:00 AM to 05:00 PMThu: 07:00 AM to 05:00 PMFri: 07:00 AM to 05:00 PM
Refund and Exchange Policy
Three-year, 36,000-mile warranty.
Alternate Business NamesAuburn Foreign & Domestic Car
Industry TipsThe Hail Season is Here
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Alaska, Oregon & Western Washington. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Auburn Foreign Car Inc is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
Additional Phone Numbers
- (877) 833-8161
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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