Business ProfileforKarmart Automotive Group

If zero stars was an option that is what I would grade this business. I rented a car through this establishment upon reservation from my car dealer while they fixed recall related issues. Less than a mile off the lot with the rental car, a baby and a toddler in back, I was alerted that the tire pressure for the back right tire was low. Okay, fair enough (or so I thought), it was hot out. Pressure fluctuates. I immediately stopped at a gas station to check the pressure. It was at psi 20. So, VERY low. I added air and went on my way. This morning, as I started the car, the same alert came on. Low pressure in the same tire. So at this point there is obviously a leak. I live pretty rural, so, not wanting to get stuck on the side of the road with a flat and two young kids in the car, I called to inform them that the tire clearly has a leak. They were completely unhelpful and even rude over the phone telling me that it's not their problem because I drove it off the lot and should have returned it right away. Excuse me......I had a baby and a toddler screaming in the car, and took responsibility for an error that they SHOULD have known of prior to giving me the car had they simply turned the car on..... only to realize that the problem was greater than just needing an air refill. They are now telling me that it is my responsibility to fix this and pay out of my pocket to do so. I'm not sure how this is going to play out but I wanted to make sure others are aware including the BBB. DO NOT DO BUSINESS WITH THIS COMPANY. I can also see via other reviews that KarMart takes time to reply with justifications for their poor business practices. That tracks with the phone call I had. No responsibility for their lack of customer care.