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          Rairdon's Nissan of Auburn has 1 locations, listed below.

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            Business ProfileRairdon's Nissan of Auburn

            New Car Dealers
            BBB accredited business

            Contact Information

            713 35th St NE

            Auburn, WA 98002-2354

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            Visit Website
            (253) 833-4700

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            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/4/2013

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers new and used car sales and services.

            Products & Services

            New Car Dealers

            Business Details

            Location of This Business
            713 35th St NE, Auburn, WA 98002-2354
            BBB File Opened:
            7/26/2011
            Years in Business:
            13
            Business Started:
            7/1/2010
            Business Started Locally:
            7/1/2010
            Business Incorporated:
            6/2/2010
            Accredited Since:
            4/4/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            35
            Alternate Business Name
            • NOA LLC
            Business Management
            • Mr. Greg Rairdon, Managing Member
            • Ms. Rachel Arredondo, Office Manager
            • Mr. Jay H. Lee, General Manager
            Contact Information

            Principal

            • Mr. Greg Rairdon, Managing Member
            Additional Contact Information

            Fax Numbers

            • (253) 833-4745
              Primary Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/20/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I bought a 2016 Nissan Sentra from this dealership in February 2023. Six months later started experiencing issues with the vehicle. My brake pedal started shaking , I paid for the repairs, in December brake pedal started shaking again so I took the vehicle back to the shop and they are asking for me to repay. I feel that the dealership sold me a defective vehicle. I believe that the issue with the brake should have been part of the inspection before the sold was to me. I feel that the dealership did not sell me that vehicle in good faith and feel that they should be held accountable. I have included communication that I sent to their Consumer Affairs in ********. I was told that they can not assist me, saying that the dealership are franchised and that they were going to contact the service department manager and have the contact me which has not happened. I would also like to know who the owners of this dealership are. I am going to have to pay a mechanic to do the repairs as the situation is getting worse.I have already paid for this service once and fee that I should not have to pay twice.I want the dealership to reimburse for the money I pay to have this situation care of.Thank you for your time,********************* ************ ************************
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            Read 2 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Nicole M

            03/11/2024

            On 3/5/2024 my father, *************************** bought a 2019 **** Edge, cash with no warranties from ********* Nissan of Auburn. With a 7 day exchange policy. On 3/8/24 my father returned to ********* Nissan because the car was stalling and he wanted them to take a look at the car. On 3/8/24 ************************************ at ********* Nissan looked at the car and stated that the car needed a software update. ****** then took the to **** and was advised that it was possibly a transmission problem but could not get the car into the shop until the 19th of march which would be outside of ********* 7 day exchange policy. Then he took the car to his regular car dealer and they could not get the car into the shop until 3/12/24 which is still outside of the 7 day exchange policy. So ****** decided to take the car back and see what his option where. ****** was offered 2 cars. A 2020 **** edge and a 2022 **** edge. The 2022 **** edge that ****** was interested in as an exchange was advertised for $25,692.00. ****** paid $20,392.50 cash for his 2019 **** Edge. When ****** enquired about the exchange of the 2019 **** edge for the 2022 **** edge he was give a total amount due of $18,748.13. This amount included a trade in value of $15000. An exchange would be $20,392.50. ****** bought the car 3 days prior can back with 160 miles on the car and within the exchange policy date and was offered $5000 dollars less than what he paid for the car 3 days prior and they added $10,000. ********* do not honor their 7 day exchange policy which states that, "as a valued customer you are entitled to an exchange with no more than 400 addnl miles and the vehicle being returned in the same conditions as purchased". We have tried to contact the general manger on 3/11/24 on several occasion by leaving a message with ***************************, ****************************** and *********************** (General ****) no one has called back to help out in this situation. They have not/will not honor their exchange policy with integrity.
            Read 2 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

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