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Find a Location

Rairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/4/2013

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers new and used car sales and services.

    Products & Services

    Used Cars, New Cars

    Business Details

    This is a multi-location business.

    Find a Location

    Rairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      16610 Smokey Point Blvd, Arlington, WA 98223-8409
      BBB File Opened:
      11/1/1993
      Years in Business:
      30
      Business Started:
      11/1/1993
      Business Started Locally:
      11/1/1993
      Business Incorporated:
      9/28/1993
      Accredited Since:
      4/4/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      36
      Alternate Business Name
      • Greg Rairdon Dodge Chrysler Jeep Inc
      Hours of Operation

      Primary

      M:
      8:30 AM - 8:00 PM
      T:
      8:30 AM - 8:00 PM
      W:
      8:30 AM - 8:00 PM
      Th:
      8:30 AM - 8:00 PM
      F:
      8:30 AM - 8:00 PM
      Sa:
      8:30 AM - 8:00 PM
      Su:
      10:00 AM - 7:00 PM
      Business Management
      • Mr. Gregory Rairdon, President
      • Ms. Jennifer Padilla, Office Manager
      • Mr. Mitch Roberts, General Manager
      Contact Information

      Principal

      • Mr. Gregory Rairdon, President
      Additional Contact Information

      Fax Numbers

      • (425) 609-6742
        Primary Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/11/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I bought a car from Rairdon's off ***************** on March 10th 2021 Dodge Durango with ****** miles took it out for a test drive everything was going alright felt a little weird in the steering but thought it had lane correction. I get the car and in the first week I noticed it had some steering issues at high speeds and the Uconnect system kept popping up constantly telling me it needs to be seen by authorized dealer figured that was a software update. They were taking my car in to finish 2 recalls which was suppose to take 4 hours and turned into 5 days because they painted the part the wrong color! I kept asking about the steering after finding out it did not have lane correction they said they didn't have time to look at it. So I made a service appointment and since then this has been a nightmare. I took the car in on April 13th it is now May 11th and I still do not have my car they could not figure out the steering issue which turned out to be alignment I have had to call multiple times no one updates me on my car no one has communicated a single thing whether the extended warranty I purchased covers it, I have a loaner car no one has told me whether I am paying for that either. I have been ignored or brushed off or promised multiple dates the car would be finished and the days go by with no calls, nothing. I feel like this is borderline criminal that they could sell a car with serious issues and then work on the car without even so much of a communication on price of any kind along with no communication at all and lying about when I would see my car again time and time again. I have been to multiple dealerships for service and never had such bad service. I have literally had my car for 2 to 3 weeks out of the 3 months and I keep making a car payment on it!
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      BB

      1 star

      01/04/2022

      SHADY BUSINESS PRACTICES! I received a letter from the auto dealership for their owner refinance/cash-out program. The letter included a specific offer amount for "cash out" on our 2017 Jeep Wrangler Sahara Unlimited. They had previously serviced the vehicle so had specific details on the **** condition of the vehicle, its mileage, etc. The letter included specific terms and conditions, all of which were met for the vehicle. When we went to the dealership to take advantage of the offer they refused to honor the amount on the letter and instead offered 20% less, despite the vehicle being in better condition than the minimum terms for the offer on their letter. The offer was also substantially under the ***** Blue Book trade-in value range of the vehicle, which their letter mentions as a reference for their offer pricing.In my opinion this was clearly deceptive on their part, and essentially a bait-and-switch to get people into the dealership.

      Local BBB

      BBB Great West + Pacific

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