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Find a Location

Performance Kia has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPerformance Kia

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers new and used car sales, service and repair. This company offers new and used vehicle sales and service.

    Business Details

    Location of This Business
    229 SW Everett Mall Way, Everett, WA 98204-2781
    BBB File Opened:
    1/4/1991
    Years in Business:
    36
    Business Started:
    4/26/1988
    Business Started Locally:
    4/26/1988
    Business Incorporated:
    4/26/1988
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Performance Jeep-Eagle Inc
    • Performance Nissan
    Business Management
    • Mr. Hugh Hall, President
    • Mr. Steve Lowry, General Manager
    Contact Information

    Principal

    • Mr. Hugh Hall, President

    Customer Contact

    • Mr. Steve Lowry, General Manager
    Additional Contact Information

    Fax Numbers

    • (425) 355-3916
      Other Fax
    • (425) 609-5662
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/18/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I went to ************************************ after a HORRIBLE experience at ********************* and ************************* informed me that the new transmission that was put into my car and cost me thousands of dollars was unnecessary and told me to have ************************ contact them if they dont believe me. I reached out to ********************* and have gotten no response

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Samuel P

    1 star

    01/26/2024

    I went into ********************* on 12/10/2023 To look at a ********************** Upon Purchase of the vehicle the sales person went to fill up the gas. After only filling up the gas half way, a day or two later I had to fill up myself. Upon doing that I had found out that the gas door button along with the two other buttons next to it do not work. When realizing that, the salesperson would have known and did not mention it to me. Also they had told me that the car was equipped with Pulse. When I had decided to have a friend check out the brake lights while I was braking I then realized that Pulse had never been installed on the vehicle at all. They charged me for a service that was not even performed and without me having to do my own investigating I would have never known. A week after having the car I was finally able to get time to lift the car and look at it for myself to inspect/plan for future upgrades. I found that the rear alignment was way WAY out of spec having the rear wheels cambered way in. As a result the driver rear tire was not only showing cords but the cords were busted through, the passenger side rear tire had ZERO tread left on the inner part. I am lucky to have not had a major blow out on the freeway. This put my life at risk! When I called the *** told me that I can drive it back to them or I need to call roadside assistance to get it back to them. After letting them know that I am not going to be responsible and I am not wasting anymore time on the car he became really annoyed as he didnt want to help but eventually arranged a time the next morning to get it towed up to them. The next morning I get to work and my boss calls me into his office and begins to tell me that ************************ had called and was telling them how disrespectful I am and how they could possibly employ someone like me. Calling for me to be fired because I was upset they could have potentially killed me. They tried to intimidate me so I wouldn't take further action.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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