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BBB Accredited Business since

Larson Chrysler Jeep Dodge

Phone: (253) 845-1725 Fax: (253) 845-1945 View Additional Phone Numbers 2001 N Meridian, Puyallup, WA 98371 View Additional Email Addresses http://www.larsondodge.com/


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers new and used automobile sales as well as parts and services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Larson Chrysler Jeep Dodge meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Larson Chrysler Jeep Dodge include:

  • Length of time business has been operating
  • Response to 40 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

40 complaints closed with BBB in last 3 years | 12 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 9
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 29
Total Closed Complaints 40

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Larson Chrysler Jeep Dodge
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 6
Total Customer Reviews 6

Additional Information

BBB file opened: January 01, 1981 Business started: 11/01/1962 Business started locally: 11/01/1962 Business incorporated 11/16/1962 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Revenue
6500 Linderson Way SW Fl 1, Tumwater WA 98501
http://www.dor.wa.gov
Phone Number: (800) 451-7985
bls@dor.wa.gov

Type of Entity

Corporation

Business Management
Mr. Robert Larson, President Mr. Josh Larson, General Manager
Contact Information
Customer Contact: Customer Care, Customer Service
Principal: Mr. Robert Larson, President
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Repair & Service Auto Services New Car Dealers (NAICS: 441110)

Hours of Operation
M: 8:00 AM - 8:00 AM
T: 8:00 AM - 8:00 AM
W: 8:00 AM - 8:00 AM
Th: 8:00 AM - 8:00 AM
F: 8:00 AM - 8:00 AM
S: 8:00 AM - 8:00 AM
Su: 8:00 AM - 8:00 AM
Alternate Business Names
Larson Automotive Group
Additional Information

According to information in BBB files, this location has closed. Questions or concerns may be directed to the main location at (253) 845-1725 or 2001 N Meridian, Puyallup, WA.


Customer Review Rating plus BBB Rating Summary

Larson Chrysler Jeep Dodge has received 3.45 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.