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Find a Location

Ford of Kirkland has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ford of Kirkland

      11800 124th Ave NE Kirkland, WA 98034-8109

      BBB Accredited Business
    • Ford of Kirkland

      4560 SE International Way Ste 209 Portland, OR 97222-4628

      BBB Accredited Business

    Business ProfileforFord of Kirkland

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/8/2023

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Ford of Kirkland offers new and used car sales.

    Products & Services

    Automotive Dealership

    Business Details

    This is a multi-location business.

    Find a Location

    Ford of Kirkland has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ford of Kirkland

        11800 124th Ave NE Kirkland, WA 98034-8109

        BBB Accredited Business
      • Ford of Kirkland

        4560 SE International Way Ste 209 Portland, OR 97222-4628

        BBB Accredited Business
      Location of This Business
      11800 124th Ave NE, Kirkland, WA 98034-8109
      BBB File Opened:
      2/1/2005
      Years in Business:
      5
      Business Started:
      9/18/2018
      Business Incorporated:
      9/18/2018
      Accredited Since:
      5/8/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Kirkland Automotive Holdings II, LLC
      Hours of Operation

      Primary

      M:
      9:00 AM - 8:00 PM
      T:
      9:00 AM - 8:00 PM
      W:
      9:00 AM - 8:00 PM
      Th:
      9:00 AM - 8:00 PM
      F:
      9:00 AM - 8:00 PM
      Sa:
      9:00 AM - 8:00 PM
      Su:
      10:00 AM - 7:00 PM

      Service

      M:
      7:00 AM - 6:00 PM
      T:
      7:00 AM - 6:00 PM
      W:
      7:00 AM - 6:00 PM
      Th:
      7:00 AM - 6:00 PM
      F:
      7:00 AM - 6:00 PM
      Sa:
      8:00 AM - 4:30 PM
      Su:
      Closed

      Parts

      M:
      7:00 AM - 6:00 PM
      T:
      7:00 AM - 6:00 PM
      W:
      7:00 AM - 6:00 PM
      Th:
      7:00 AM - 6:00 PM
      F:
      7:00 AM - 6:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Ms. Julia St. John, Corporate Manager
      • Mr. Ryan Gee, Owner
      Contact Information

      Principal

      • Ms. Julia St. John, Corporate Manager
      • Mr. Ryan Gee, Owner

      Customer Contact

      • Ms. Julia St. John, Corporate Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/16/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I recently purchased a 2015 Escape (mid December) with a certified pre owned inspection filled out. The inspection noted everything as passing including automatic transmission fluid condition and did not recommend service. Upon delivery the coolant reservoir was empty due to a leaking cap, the passenger front seatbelt was cut and doesnt retract, and the right rear door alignment was off. All of the vehicles service history is at Ford of Kirkland as well. After 3 weeks of owning the vehicle I noticed the transmission felt strange so I took it to a local shop to check the fluid condition, they noted the fluid was black and smelt burnt. The dealer didnt have availability until mid March to look at the vehicle. Within one week the vehicle became undriveable. I towed the vehicle to Ford of Kirkland and they diagnosed the vehicle as needing a new transmission for $8700. They noted the certified inspection wasnt relevant nor the accuracy guaranteed as the vehicle is not actually certified through ***** I am very disappointed to have had the vehicle for less than 1000 miles and its no longer useable. The service manager as well as the sales manager claimed there is nothing that can be done. I feel I would not have purchased the vehicle had the certified inspection checklist been filled out accurately. There really is no reason to pay the dealership premium when the dealer will not accurately portray the vehicles condition prior to sale or stand behind the **** Certified pre owned inspection. While **** customer relations was sympathetic to the situation and offered an easy solution Ford of Kirklands sales manager was unwilling to cooperate.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Debi C

      5 stars

      11/28/2023

      Our salesman was amazing! Everyone was so kind and supportive. We felt like family and would definitely come back here to buy another **** even though our local **** Dealership is in ********. I will recommend Kirkland **** to my friends.

      Local BBB

      BBB Great West + Pacific

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