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Find a Location

Dick Hannah Subaru has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dick Hannah Subaru

      7407 NE Vancouver Plaza Dr Vancouver, WA 98662-6620

      BBB Accredited Business
    • Dick Hannah Subaru

      PO Box 1679 Vancouver, WA 98668

      BBB Accredited Business

    Business ProfileforDick Hannah Subaru

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/2000

    Years in Business: 74

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Dick Hannah Subaru offers sales, service, and leasing of Subaru vehicles.

    Products & Services

    Car Dealers

    Business Details

    This is a multi-location business.

    Find a Location

    Dick Hannah Subaru has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dick Hannah Subaru

        7407 NE Vancouver Plaza Dr Vancouver, WA 98662-6620

        BBB Accredited Business
      • Dick Hannah Subaru

        PO Box 1679 Vancouver, WA 98668

        BBB Accredited Business
      Location of This Business
      7407 NE Vancouver Plaza Dr, Vancouver, WA 98662-6620
      BBB File Opened:
      9/1/2000
      Years in Business:
      74
      Business Started:
      12/1/1949
      Business Started Locally:
      12/1/1949
      Business Incorporated:
      10/18/1982
      Accredited Since:
      9/1/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Ms. Jennifer Hannah, Vice President
      • Mr. Jason Hannah, Vice President
      Contact Information

      Principal

      • Ms. Jennifer Hannah, Vice President
      Additional Contact Information

      Fax Numbers

      • (360) 944-3380
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/03/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Another case of racial discrimination.I was buying a car online; I gave all my most private information (SSN, Phone Number, ID, etc). I was approved because besides having a perfect credit score; I was going to pay with my credit card. They said that they didnt take credit cards (understandable). I said for them to call my wife (she is home in *****, I am in ********, ******) for her to write them a check. I went to sleep (10 hours difference.) When I called my wife in the morning, she said that they never called her. I called ********************* (in my morning and his evening,) he was dining with his wife in Portland . He said that he was going to go to ***** in the morning to get the check for the car and bring the paperwork for my wife to sign. He called me this morning to inform me that the car was sold in the evening after I reserved it. I called the manager and he denied that I had reserved the vehicle (I have all the information corroborating that I did, indeed, reserve it.) I also have the *** # and order number. I usually have issues like this because of my last name and my accent, and I am very tired of it. The prejudice that some businesses have against minorities is appalling. I dont know if they have misconceptions or are practicing clear and plain racism. I have been living in **************** for over 30 years and I have a salary of $200,000.00 a year; also, I can defend myself when I am bullied or dismissed by these racist bad actors. I would like for them to become more aware that their behaviour is not appropriate in our multicultural and beloved ****************.Thank you and regards
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      larry h.

      1 star

      05/17/2021

      Worst car buying experience ever!! Showed me a truck out of my price range . Then show me a Chevy suv that hadn't been cleaned at all it was a mess then he says I have a kia optima so I looked and said ok we then signed all the paper work on this car that is only a 10,000 dollar car at most and I end up with a 24% interest rate a 500 dollar payment only to hear from them 5 days later telling me I have to bring the car back the bank wouldn't approve . well I said no they said bank would only approve a 350 a month payme so I told them to make it work because im not giving tge car back I thought it was all a done deal so they come back and tell me they can make it work but no warranty! I said no because the car already had issues that needed addressed and I want a warranty, I told them drop the price of the car instead of losing the warranty they already had tge car at 4000 over Kelly so it shouldn't have been an issue except the sales manager wouldn't know what nice is unless he is going to benefit from it and no way was he going to lose his commission and be nice to a customer . Believe in nice my ***! Now they won't give me a loaner while they come take this one to the shop to get fixed ! I have seen some sleazy car salesmen in my years but the ones a Subaru top the cake! Unreasonable pricing and outright waiting for the next victim to **** them of their hard earned money every month! As crooked as they come and beware to those that have bad credit they will over price the vehicle on you but the guy with good credit will get tge car much cheaper never again will they get my money don't waste yours but somewhere else because these guys actually go home and are able to sleep knowing they screwed people all day

      Local BBB

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