BBB Accredited Business since 07/08/2011
Dick Hannah Dodge
Phone: (360) 944-3276
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||3|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Complaint Breakdown by ResolutionAbout Complaint Details
|03/25/2014||Problems with Product / Service | Read Complaint Details|
Complaint Category: Improper or inferior repair
Complaint: Dick Hannah Collision repaired my 2012 Dodge Ram 1500 after a rear end collision. They have painted the bed of my pickup six times and can't match the paint to the cab. They have told me they will not attempt to match or blend the paint anymore. I'm stuck with a non matching paint job. They have been paid in full to repair my pickup to pre loss condition.
Initial Business Response
Complaint Resolution: Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
|09/03/2013||Problems with Product / Service | Read Complaint Details|
Complaint Category: Failure to honor promised refunds, exchanges, or credit
Complaint: , August 28, 2013 3:13 PM
Final Consumer Response
Complaint Resolution: Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
|12/11/2012||Problems with Product / Service|
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