BBB Accredited Business since 06/11/2013
Lakewood Auto Body Inc
Phone: (253) 581-0220Fax: (253) 581-8701
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Complaint Breakdown by ResolutionAbout Complaint Details
|01/07/2014||Problems with Product / Service | Read Complaint Details|
Complaint Category: Services resulted in additional damage (exp. Damaged product during shipping)
Complaint: I brought my car in for service at the end of november 2013 for routine auto body service via a recommendation of **************** based in oregon. When I brought the car in I was told the turn around time would be 2 days (48 hours). The repairs ended up taking 6 business days to complete. When I went to pick up my vehicle the body technician ***** had mentioned to me that the alignment was tested and accurate. I shrugged it off initially, even though the work completed had nothing to do with the wheel wells or axels, it was all purely auto body work.
Complaint Resolution: Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
Auto Body Repair & Painting, Auto Repair - Maintenance, Auto Detailing