BBB Accredited Business since

Lockehaven Adult Family Home

Phone: (360) 907-2948 Fax: (360) 258-0667 View Additional Phone Numbers 13001 NE 3rd Ave, Vancouver, WA 98685 http://www.lockehaven.info


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Description

This company offers an adult family home, providing long-term and respite care services. They specialize in memory care issues such as Alzheimer's, Parkinson's and dementia, as well as physical health concerns and Hospice. Services include personalized 24 hour care, incontinence management, bathing and dressing, personal hygiene and grooming, foot care, weekly housekeeping, daily senior activities, laundry and linen service, medication management, family education and support, music therapy and pet therapy.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Lockehaven Adult Family Home meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Lockehaven Adult Family Home include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Lockehaven Adult Family Home
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 2011 Business started: 04/01/2008 Business started locally: 04/01/2008 Business incorporated 04/28/2008 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
http://www.secstate.wa.gov/corps
Phone Number: (360) 725-0377
corps@sos.wa.gov

Washington Department of Health
101 Israel Rd SE, Tumwater WA 98501
http://www.doh.wa.gov
Phone Number: (800) 525-0127
hsqa.csc@doh.wa.gov

Type of Entity

Corporation

Business Management
Ms. Debra Locke, President
Contact Information
Principal: Ms. Debra Locke, President
Business Category

Assisted Living Centers & Adult Family Homes Assisted Living Facilities for the Elderly (NAICS: 623312)

Hours of Operation
24 hours a day, 7 days a week
Alternate Business Names
G & G Adventures Inc

Additional Locations

  • 13001 NE 3rd Ave

    Vancouver, WA 98685 (360) 907-2948 (360) 258-0669

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Lockehaven Adult Family Home
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)