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Find a Location

Capital Aeroporter has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Capital Aeroporter

      2745B 29th Ave SW Tumwater, WA 98512

    • Capital Aeroporter

      PO Box 2163 Olympia, WA 98507

    Business ProfileforCapital Aeroporter

    Airport Transportation
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Capital Aeroporter offers airport shuttle services and charter bus tours.

    Business Details

    This is a multi-location business.

    Find a Location

    Capital Aeroporter has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Capital Aeroporter

        2745B 29th Ave SW Tumwater, WA 98512

      • Capital Aeroporter

        PO Box 2163 Olympia, WA 98507

      Location of This Business
      2745B 29th Ave SW, Tumwater, WA 98512
      BBB File Opened:
      12/5/1997
      Years in Business:
      47
      Business Started:
      2/1/1977
      Business Started Locally:
      2/1/1977
      Business Incorporated:
      2/1/1977
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Pacific Northwest Transportation Services Inc
      • Pacific NW Transportation Services Inc
      Business Management
      • Mr. Jim Fricke, President
      • Ms. Shirley Fricke, Executive Vice President
      • Mr. John Fricke, Vice President of Operations
      Contact Information

      Principal

      • Mr. Jim Fricke, President

      Customer Contact

      • Ms. Shirley Fricke, Executive Vice President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/02/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      1/1/21 ****** to ******* We hired a private van from Capital Aeroporter (CA hereafter) to take us from ****** directly to our house in *******. We chose to pay extra for the private van because we have a 9 month old child who cannot be vaccinated yet against COVID 19. However, when we arrived at ******, we were told by the driver that because of cancelled flights we would now be in a shared ride van with several other people (vaccination status unknown). The driver apologized, to a degree, but said we might be able to get a refund. We were also slotted last for drop off meaning our child was exposed longer. I am writing this in the van, and well before they open on Monday, so Im not sure if well even get a refund. They never, never tried to contact us to tell us of the change. If they had, we would have rented a car. But as it was, this was our only way home. Was CAs decision legally responsible? What can we do?
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ed

      1 star

      11/19/2021

      My son had a reservation to get picked up from *** and taken to ******. They just forgot? We paid, we had a reservation made well in advance. Luckily for us someone else was also foolish enough to think this was a legitimate business so both forgotten customers are getting an Uber to take them to the to airport. I hope they don't miss their flights.

      Local BBB

      BBB Great West + Pacific

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