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          Integrity Energy Systems LLC has 1 locations, listed below.

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            Business ProfileforIntegrity Energy Systems LLC

            Heating and Air Conditioning

            Additional business information

            Additional Info:
            Mail sent to the business on 09/01/2023 was returned by the U.S. Postal Service as Undeliverable as Addressed.
            See all additional business information

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This company offers residential and light commercial, HVAC, heating, cooling, water heating.

            Business Details

            BBB File Opened:
            10/20/2011
            Years in Business:
            13
            Business Started:
            3/1/2011
            Business Started Locally:
            3/1/2011
            Business Incorporated:
            2/27/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Taylor Morrison, Member
            • Mr. Jason Ogle, Member
            • Ms. Genevieve Morrison, Member
            Contact Information

            Principal

            • Ms. Genevieve Morrison, Member

            Customer Contact

            • Ms. Genevieve Morrison, Member
            Additional Contact Information

            Fax Numbers

            • (206) 973-3997
              Primary Fax

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/26/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            This company double-charged me for my boiler device screen replacement, not performing any other work, with no item descriptions. My boiler providing hot water & heating had a black screen which stopped the sale of the house. Still functions normally which was well informed to the technician, it was originally installed in 2012 and maintained yearly until 2021 as the previous tech retired. I called this company and set the appointment on 09/06/2023. The Office listened my descriptions and indicated the maintenance of $349 yet The tech on 09/06 did no repair, as he stated that he can NOT do anything because of the black screen and asked for $800 as down-payment of the screen which is about half of the screen repair work. NO email nor phone call from them next 2 days. I then called on 09/08 afternoon 2:23pm for progress. At 4:12 she/Office called asking for the key code to enter which I provided. A text in at 5:36pm that the tech is on-the-way then the phone call from the Tech on 5:40pm asked for payment - only a matter of 4 minutes later. I asked if the $1513.** includes the down-payment of $800 and the answer was yes. I then provided the payment information. I DO NOT agree with the charge of $800 charge because it is part of replacement work followed by a full charged of $1513.** posted instead. No other services performed - the techs note which clearly indicated replace touch screen and this is the ONLY tag in the utility room posted by the Tech. Yet the office lady still attempted to bill $349 later which does not line-up with anything.My observations from these 2 short visits concluded 1) Random billing, 2) No descriptions of work items prior to work, 3) Questionable quality of work, as the replaced screen shows the date of year 2011, indicating no set-up details was performed during that 5 minutes, from the text of "on the way" to the phone call asking for payment, Screenshots and photos are taken for this claim.

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Great West + Pacific

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