CUSTOMER RETENTION SPECIALIST
The Better Business Bureau Serving Western VA is seeking a Customer Retention Specialist to work in our office located in Roanoke, VA. This is a great career opportunity for an energetic, motivated individual to represent an organization everyone knows - the BBB!
The Customer Retention Specialist is responsible for maintaining and building relationships with BBB Accredited businesses. This individual responds to customer service problems or concerns, builds strong rapport with clients with the goal of reducing cancellations, and professionally and efficiently ensures all BBB Accredited Businesses have a positive experience with BBB.
COMPENSATION: Base Pay Plus Bonus
HOW TO APPLY: Send your cover letter and resume to Angie Adams at firstname.lastname@example.org or fax to (540) 345-2289. No phone calls will be accepted. You may also mail your resume to:
BBB Serving Western VA
5115 Bernard Drive, Suite 202
Roanoke, VA 24018
It is our policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, national origin, gender, sexual orientation, age, disability or marital status. Discrimination or harassment on any of these bases in the workplace, including business trips and official functions, is unacceptable and will not be tolerated.