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BBB Business Review Reliability Report for
Rusco Window Company of Roanoke, Inc.

A BBB Accredited business since 6/15/1971

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Business Contact & Profile


Business Contact & Profile

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ID: 201
Business Name:
Business Address: 872 Lee Highway
Roanoke, VA 24019
See the location on a Mapquest Map
See the location on a Google Map
Original Business Start Date: 1/15/1947
Type of Entity: Corporation
Incorporated: 1947 in VA
Principal:
Barry Holland, V.P. of Administration
Phone Number:
(540) 966-3797
(540) 966-3797
(540) 966-4000
(800) 382-7176
Email Address:
BBB Accreditation: This business is a BBB Accredited Business

Date Accredited by BBB: 6/15/1971
Type of Business:
WINDOWS - INSTALLATION/SERVICE
AWNINGS & CANOPIES
COMMERCIAL PRODUCTS WHOLESALE & DISTRIBUTOR
DOOR & GATE OPERATING DEVICES
MANUFACTURERS & PRODUCERS
PATIO, PORCH & DECK ENCLOSURES
SIDING CONTRACTORS
WINDOWS
Website Address:


BBB Rating

BBB Rating

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Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

Click here for an explanation of BBB Ratings.

Business Management

Mr. Barry Holland , V.P. of Administration
Mr. Mike Shepherd , Plant Manager
Mr. Weldon "Chip" S. Lawrence , President

Industry Tips

Industry Tips

Consumers should read and understand any contract before signing.

Consumers should read and understand any contract before signing. Consumers should get all verbal promises and guarantees in writing. Consumers should read and understand the warranty or guarantee. Consumers should do comparative shopping.

BBB Accreditation

This business has been a BBB Accredited Business since June 1971. This means it supports BBB's services to the public and meets our BBB accreditation standards.

Government Action(s)

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

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Customer Complaint History

Customer Complaint History

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When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 2 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 2 complaint(s) closed in the last 36 months, 1 was closed in the last 12 months.

These complaints concerned:

1 regarding Contract Disputes
1 regarding Repair Issues

These complaints were closed as:

2 Resolved


 

Licensing

Licensing

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This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DPOR - VIRGINIA ((804) 367-8500 )

Products & Services

This company is a manufacturer, distributor, and installer of home improvement products.

BBB Copyright and Reporting Policy

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

Report as of: 2/9/2010
Copyright © 2010 Better Business Bureau®, Inc. serving Western Virginia