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BBB Accredited Business since

Clear Creek Water Works, LLC

Additional Locations

Phone: (540) 381-0768 View Additional Phone Numbers 1075 W. Main Street, Christiansburg, VA 24073 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Applying innovative water treatment solutions to residential, commercial and industrial applications. Water Testing services are available with our sister company, Clear Water Testing, LLC.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Clear Creek Water Works, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Clear Creek Water Works, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Clear Creek Water Works, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 29, 1999 Business started: 01/01/1999 in VA Business incorporated 10/19/2004 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

3600 West Broad Street, Richmond VA 23230-4917
Phone Number: (804) 367-8500
Fax Number: 804-367-2475

State Corporation Commission
P.O. Box 1197, Richmond VA 23218
Phone Number: (804) 371-9733
Fax Number: (804) 371-9211

Christiansburg Business Lic.

Phone Number: (540) 382-9519

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Andrea Jones, Owner Mr. Mark Jones, Owner
Contact Information
Principal: Ms. Andrea Jones, Owner
Principal: Mr. Mark Jones, Owner
Business Category


Products & Services

Clear Creek Water Works, LLC sells the following brand(s): Rinnai, Trojan UV systems, Water-Right, WaterCare

Clear Creek Water Works, LLC offers the following product(s): Acid Neutralizers, Backflow Testing Services, Iron and Sulfur Removal Systems, Servicing Rinnai Tankless Water Heaters, UV Systems, Water Filters, Water Sampling Services, Water Softeners, Well Chlorination Services

Method(s) of Payment
VISA / MC / Discover
Alternate Business Names
Clear Water Testing, LLC
Industry Tips
BBB TIP Tips for Hiring a Contractor

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.