BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Trinity Airsoft include:
- 11 complaints filed against business
- Failure to respond to 11 complaints filed against business
- BBB does not have sufficient background information on this business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||11|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints concerning lack of response to consumers when they have made multiple attempts to reach the business. Several of the complainants state they received guns that did not work. All complainants state they make multiple attempts to reach the business via voicemail and emails but do not receive a response. BBB has requested their cooperation in resolving the underlying causes of complaints. To date, BBB has not received a response.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Virginia State Corporation Commission
Tyler Building, P.O. Box 1157, Richmond VA 23218
Business ManagementLeonard Rogers, Register Kevin Mullins, Owner
SPORTING GOODS-RETAIL INTERNET SHOPPING