BBB Business Review
This Business is not BBB accredited
Hamilton Asphalt & Seal Coating
Phone: (276) 728-8354 View Additional Phone Numbers 22 Cedarbrook Lane, Woodlawn, VA 24381 ! There is an alert on Hamilton Asphalt & Seal Coating !
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||7|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints concerning services and billing issues. Consumers report that the company approaches them offering to pave, seal or repair their driveway with materials left over from another job. Several consumers stated the price they were quoted before the work began turned out to be much more once the work was completed. Consumer complaints also involve the quality of the work performed with many problems developing soon after the work was completed.
One consumer states "He told my husband he had some asphalt left over and he would do him a good job and price". The consumer asked the price and was told it "wouldn't be very much because it was a small drive way....". After the work was completed the consumer was handed a bill for $7,300.00.
On July 11, 2012 BBB confirmed that Hamilton Asphalt & Seal Coating had not obtained a necessary license from Virginia Department of Professional & Occupational Regulation (DPOR). Such a license is required in the Commonwealth of Virginia for businesses offering construction services over $1,000.00. BBB encourages you to contact the following agency or agencies to confirm this information: DPOR 804-367-8500. On July 15, 2012, BBB sent a letter to the company requesting they notify BBB if they have a contractor's license under another name or if they have obtained the license recently; to date BBB has received no response.
BBB continues to receive calls from consumers who have had issues with this company. While not all consumers file complaints, those who did allege Hamilton Asphalt & Seal Coating is taking payments for services that are poor in quality, that the business has charged more than the consumer was led to believe the service would cost and that the company does not refund their money when requested. On 9/25/12, BBB contacted the business asking their cooperation in resolving the underlying cause of these complaints. To date BBB has not received a response.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
DPOR - VIRGINIA
3600 West Broad Street, Richmond VA 23230-4917
Phone Number: (804) 367-8500
Fax Number: 804-367-2475
On BBB confirmed that Hamilton Asphalt & Seal Coating had not obtained a necessary license from DPOR - VIRGINIA.
SEAL COATING ASPHALT
On 9/25/12, BBB requested the firm take steps to correct the underlying cause of complaints and correct its business practices. To date the company has not responded to BBB's request.