BBB Business Review

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This business is not BBB accredited.

Future Technologies International, L L C

Additional Locations

Phone: (276) 666-2668 View Additional Phone Numbers 730 E. Church Street, #12, Martinsville, VA 24112 ! There is an alert on Future Technologies International, L L C !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

This company is advertising "BBB Members in good standing" in their customer surveys. In addition, they are telling potential customers on the phone that they are "BBB members in good standing." They are not members of this BBB and are in violation of trademark law. Based on information obtained by this BBB, Future Technologies is the same organization as Cross Satellite Communications. Richard Berryhill, Senior Partner of Future Technologies International, LLC was a principal of Cross Satellite Communications, LLC along with Ed McCracken, President. In addition, Cross Satellite Communications reported to the Richmond BBB that they had opened an office in Martinsville under the name Future Technologies International. Consumers who have purchased satellite systems from Future Technologies International using their credit cards are charged by Cross Satellite Communications.

Cross Satellite Communications has an unsatisfactory record to date with the BBB due to an unanswered complaint.

BBB files also show that Cross Satellite Communications, principal Ed McCracken, had a main office in Hendersonville, TN. The Nashville, TN BBB reports they have received complaints from consumers in Virginia who purchased satellite dishes from Cross Communications. Complaints allege that information regarding prices and available programming were misrepresented at the time of purchase, and these customers are now unable to locate the company. These complaints remain unresolved in the BBB Nashville files due to the fact the BBB has also been unable to contact the company.

As a matter of policy, the BBB does not endorse any product, service or company. BBB reports are provided solely to assist you in exercising your own best judgment and are subject to change at any time.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Future Technologies International, L L C
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 15, 1998 Business started: 05/15/1998
Business Management
Mr. Richard Berryhill, Senior Par Mr. Richard Nuzsche, Manager
Contact Information
Principal: Mr. Richard Berryhill, Senior Par
Business Category

SATELLITE EQUIPMENT & SUPPLIES

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.