Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Lawrence Companies, Inc.

Find a Location

Phone: (540) 966-4000 View Additional Phone Numbers 872 Lee Highway, Roanoke, VA 24019 http://www.lawrencecompanies.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Lawrence Companies is a 100% employee owned, multi vested company located in Roanoke, VA. Our services include, residential and commercial moving, relocation services, truckload, LTL and special commodity freight hauling, freight brokerage, refuse container service, heavy construction and agricultural equipment sales and service as well as full service truck repair, custom truck and trailer builds and warehousing.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Lawrence Companies, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Find a Location


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Lawrence Companies, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 3
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

1 Customer Review on Lawrence Companies, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: July 15, 1968 Business started: 01/15/1932 in VA Business incorporated 01/15/1932 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Corporation Commission
P.O. Box 1197, Richmond VA 23218
http://www.state.va.us/scc
Phone Number: (804) 371-9733
Fax Number: (804) 371-9211

Federal Motor Carrier Safety Administration
400 Seventh Street, SW, Washington DC 20590
http://www.fmcsa.dot.gov

U.S. Department of Transportation
400 7th Street, SW, Washington DC 20590
http://www.fmcsa.dot.gov/
Fax Number: 617-494-2783

Botetourt Business License
P.O. Box 128, Fincastle VA 24090
Phone Number: (540) 473-8270

Type of Entity

Corporation

Business Management
Mr. Peer A. Segelke, CEO Ms. Jenna Lawrence, Marketing Administration
Contact Information
Customer Contact: Ms. Jenna Lawrence, Marketing Administration
Principal: Mr. Peer A. Segelke, CEO
Related Businesses
Lawrence Companies, Inc. Lawrence Container, Inc. Lawrence Equipment
Business Category

MOVERS TRUCKING TRACTOR DEALERS CONSTRUCTION EQUIPMENT SALES / SERVICES TRANSPORTATION SERVICES TRUCK REPAIR & SERVICE

Alternate Business Names
Lawrence Equipment Lawrence Transportation Systems
Industry Tips
BBB TIP Movers
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.