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BBB Accredited Business since

Lumber Liquidators

Additional Locations

Phone: (434) 845-1207 3710 Old Forest Road, Lynchburg, VA 24501 http://www.lumberliquidators.com



Click for BBB Rating on Lumber Liquidators

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Description

This company sells hardwood flooring products.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Lumber Liquidators meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Lumber Liquidators. BBB of Greater Hampton Roads has the full report as that BBB handles all complaints for Lumber Liquidators.


Additional Information

BBB file opened: November 26, 2001 Business started: 05/02/1991 Business incorporated 05/02/1991 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Corporation Commission
P.O. Box 1197, Richmond VA 23218
http://www.state.va.us/scc
Phone Number: (804) 371-9733
Fax Number: (804) 371-9211

Type of Entity

Corporation

Business Management
Ms. Lisa Jones, Customer Service Supervisor Mr. Thomas D. Sullivan, Owner
Contact Information
Principal: Mr. Justin Webster, Manager, Lynchburg
Business Category

FLOOR MATERIALS LUMBER-RETAIL HARDWOOD FLOOR CONTRACTORS

Alternate Business Names
Bellawood Floors Lumber Liquidators, Inc.
Additional Information

According to information provided by the company, the name "Lumber Liquidators" is registered and trademarked. The company began business as a merchandise liquidator, but is currently a retailer only of hardwood flooring.

System Wide Accredited Business

This company's headquarters and company-owned locations throughout the country participate as BBB Accredited Businesses of the BBB. This means it supports BBB's services to the public and meets our BBB Accreditation standards. This company has been a BBB Accredited business since October 2004.  For a full report on this company, contact the BBB in Norfolk, VA at 586 Virginian Drive, Norfolk, VA 23505.
Phone (757) 531-1300  Fax (757) 531-1388  www.norfolk.bbb.org

Industry Tips
BBB TIP
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.