BBB Business Review
This Business is not BBB accredited
Affordable DenturesAdditional Locations
Phone: (540) 586-5894 819 Ole Turnpike Drive, Bedford, VA 24523
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This firm offers dental services.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Affordable Dentures include:
- 12 complaints filed against business
- BBB does not have sufficient background information on this business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Affordable Dentures include:
- Length of time business has been operating.
- Response to 12 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||11|
|Total Closed Complaints||12|
Additional Complaint Information
BBB files indicate that this business has a pattern of complaints concerning products and services. Complainants state the dentures do not fit properly and after repeated attempts at adjustments, the dentures continue to be uncomfortable or painful because they do not fit properly. Complainants also state their customer service is lacking. The business did respond to the pattern of complaints stating; We are a walk in clinic and have a high volume of patients. Problems with dentures may arise because patients are not used to having something in their mouth. New dentures can also be the cause of sore spots and that a few denture adjustments in the following days can take care of this problem.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Board of Health Professions
Perimeter Center , 9960 Mayland Drive, Suite 300, Henrico VA 23233
Phone Number: (804) 367-4403
Business ManagementDr. Jennifer Alston-Sako, DDS Ms. Betty Hogan, Patient Concern/Adm. Spec. Eric Y. Lee, P.C.
The BBB has requested basic information from this company. The BBB has not received a response.