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          Sunnybrook Auto Spa & Detail Shop has 1 locations, listed below.

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            Business ProfileforSunnybrook Auto Spa & Detail Shop

            Auto Detailing

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This company offers Full Service Car Wash and Detail Shop services.

            Business Details

            BBB File Opened:
            3/20/2009
            Years in Business:
            18
            Business Started:
            8/15/2005
            Business Incorporated:
            8/1/2005
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Double D Mini Mart, Inc.
            Business Management
            • Mr. Gordon LaPradd, Owner
            • Ms. Roxanne LaPradd, Owner
            • Ms. Chelsy Harman, Manager
            Contact Information

            Principal

            • Mr. Gordon LaPradd, Owner

            Customer Contact

            • Ms. Roxanne LaPradd, Owner

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/19/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            ** * ******* ***** *********** ******** *** ****** *** ********** I have never had to file one and it is unfortunate that I have to reach out to get any sort of action or response from this company. On 6/18 Fathers Day so I did not have to clean my own truck which is a 2020 f250 Diesel before vacation next week. Upon arrival I splurged and bought the $55.99 package, *********** at 11:06am. At approximately 12:06 I watched an employee entering the truck I heard it start up and immediately the engine was revved to the rev limiter redline, the engine rev limiter was active however the employee took the truck to drive even though the engine was revved to its maximum limit. The truck took off spinning and turned around towards the side lot where traction control was hindering it from accelerating, the truck was put in park while being wide open and was on the rev limiter. and then cut off. I immediately went towards the truck to find a shaken employee who had the full factory mat on the accelerator pedal unknown to him holding it wide open. I was glad he got it stopped and was uninjured but I was very frustrated still as it would had been better to just cut it off. I found the manager on duty and explained the situation, ironically I found myself as the escalated customer seeking assistance. The first words were nothing was hurt, well we do not know that as the truck was just cut off so don't assume. He asked what I wanted him to do, I explained to own it and i wanted a refund as I was very frustrated. my truck is my livelihood and costs me over 1k a month in payment. Immediately he gives the no refunds. The truck left not clean, images available, the truck drives good no sorry no nothing, the antenna was left off the truck. despite attempts no reply from management. While there the employees were talking of all the instances where they locked keys in doors and other issues. I am seeking a refund as I came home to clean my truck which I wish I would had done firstoff.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ralph E

            1 star

            09/04/2022

            I went by there and asked and paid 50.00 for a detail inside and out..when my car came out for detailing, the molding on the drivers side had been riped off and only one side of car was fully detailed, leaving soap marks and and unvacuumed passengers side..The manager basiclly told me tuff..the car was old (this was an 06 dodge charger SRT8..the most expensive car that dodge put out that year, only 45k on the mileage and didn't have a scratch on it..I was then ordered off the lot..take your car to a certified detailer, I'm going to Star city detailing and repair..forget sunnybrook auto spa..

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