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Find a Location

American National Bank & Trust Company has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • American National Bank & Trust Company

      628 Main St Danville, VA 24541-1320

      BBB Accredited Business
    • American National Bank & Trust Company

      202 S Jefferson St Roanoke, VA 24011-1702

      BBB Accredited Business
    • American National Bank & Trust Company

      4225 Colonial Ave Roanoke, VA 24018-4002

      BBB Accredited Business
    • American National Bank & Trust Company

      2950 Market St Christiansburg, VA 24073-6545

      BBB Accredited Business
    • American National Bank & Trust Company

      852 W Main St Salem, VA 24153-4718

      BBB Accredited Business

    Business ProfileforAmerican National Bank & Trust Company

    Bank
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/6/2020

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers banking services.

    Business Details

    This is a multi-location business.

    Find a Location

    American National Bank & Trust Company has 15 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • American National Bank & Trust Company

        628 Main St Danville, VA 24541-1320

        BBB Accredited Business
      • American National Bank & Trust Company

        202 S Jefferson St Roanoke, VA 24011-1702

        BBB Accredited Business
      • American National Bank & Trust Company

        4225 Colonial Ave Roanoke, VA 24018-4002

        BBB Accredited Business
      • American National Bank & Trust Company

        2950 Market St Christiansburg, VA 24073-6545

        BBB Accredited Business
      • American National Bank & Trust Company

        852 W Main St Salem, VA 24153-4718

        BBB Accredited Business
      Location of This Business
      628 Main St, Danville, VA 24541-1320
      BBB File Opened:
      11/29/1999
      Years in Business:
      18
      Business Started:
      11/1/2005
      Business Incorporated:
      11/1/2005
      Accredited Since:
      2/6/2020
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • American National Bankshares, Inc.
      Business Management
      • Ms. Carolyn Kiser, Senior Vice President, Director of Marketing
      Contact Information

      Customer Contact

      • Ms. Carolyn Kiser, Senior Vice President, Director of Marketing
      • Mr. Matt Hubbard, Regional President
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/27/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      Charged $108 in overdraft fees that bank put charges back through a week after returned to company per bank’s decision not mine. According to information post no NSF charged. This is false advertising to customer in order to get more business.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Janet F

      1 star

      08/20/2022

      I asked for a pre-qualification. Soft inquiry, but loan officer said in the email that it will be a hard inquiry. Mortgage Loan Officer's tone in the email was that she did not want to work with me on a prequalification. After the online application was submitted, I had to reach out again to her. When she replied it was a list of questions that all answers were already on the initial application. She finally gave me the figures, but let me know that I will not be approved most likely due to some late payments in 2018-19 and advised me to look elsewhere for a pre qualification. She pulled our credit for no reason. I sent her an email to say I've decided to move on. No response back which further let's me know she doesn't want to be bothered

      American National Bank & Trust Company Response

      09/01/2022

      We apologize for the experience you described. We strive to provide responsive, friendly service and will be sure to use this as a training opportunity for our team. Our Mortgage Manager does plan to connect with you to discuss your experience further. Thank you.

      Local BBB

      BBB Serving Western Virginia

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