BBB Business Review

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This business is not BBB accredited.

Adventis, Inc.

Phone: (540) 342-4216 View Additional Phone Numbers 312 Second Street, Suite 2  , Roanoke, VA 24011 View Additional Email Addresses View Additional Web Addresses

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Through an agreement with Longwood Industries, Adventis, Inc., a commercial call center, offers automobile Internet-Web Advertising on behalf of Longwood Industries under the name Auto Marketing Systems. Longwood Industries is a 501(c)3 charity. A separate report on Longwood Industries is available at

Adventis, Inc. is not rated due to the fact that the majority of their business is done through the Longwood Industries/Auto Marketing Systems name. 

Consumers report that after placing an ad in a newspaper or on the internet to sell an automobile, they receive a robo-call from Longwood Industries, a/k/a Auto Marketing Systems to place a similar ad on the internet. When consumers return the call, they are speaking to Adventis employees on behalf of Longwood Industries/Auto Marketing Systems. The firm offers a non-refundable ad for $149 or, a refundable ad for $249 of which $29 is non-refundable.

Customers must follow their cancellation policy exactly. The firm's cancellation policy states that a vehicle photo must have been provided within 14 days of enrollment; the required cancellation form must be postmarked within two weeks after day 90 of enrollment and the cancellation form MUST be notarized. Fax, email and phone requests for cancellation will not be accepted. Consumers may wish to return the form certified for proof of receipt.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • The business's BBB file information is being reviewed and/or updated.

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Adventis, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 03, 1999 Business started: 11/18/1999 in VA Business incorporated 03/26/2002 in VA
Type of Entity


Business Management
Mr. Bryant Cass, President Mr. Mason Cass, Secretary Treasurer Mr. Roland E. Pieterman, Corporate Counsel Mr. Christian Lovern, Technology Lead Mr. John Wilson, Customer Service Manager
Contact Information
Principal: Mr. Bryant Cass, President
Principal: Mr. Mason Cass, Secretary Treasurer
Principal: Mr. Roland E. Pieterman, Corporate Counsel
Customer Contact: Mr. John Wilson, Customer Service Manager
Business Category


Alternate Business Names
Industry Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.