BBB Business Review
This Business is not BBB accredited
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Through an agreement with Longwood Industries, Adventis, Inc., a commercial call center, offers automobile Internet-Web Advertising on behalf of Longwood Industries under the name Auto Marketing Systems. Longwood Industries is a 501(c)3 charity. A separate report on Longwood Industries is available athttp://www.bbb.org/roanoke/business-reviews/auto-listing-service/longwood-industries-inc-in-bedford-va-9004961/.
Adventis, Inc. is not rated due to the fact that the majority of their business is done through the Longwood Industries/Auto Marketing Systems name.
Consumers report that after placing an ad in a newspaper or on the internet to sell an automobile, they receive a robo-call from Longwood Industries, a/k/a Auto Marketing Systems to place a similar ad on the internet. When consumers return the call, they are speaking to Adventis employees on behalf of Longwood Industries/Auto Marketing Systems. The firm offers a non-refundable ad for $149 or, a refundable ad for $249 of which $29 is non-refundable.
Customers must follow their cancellation policy exactly. The firm's cancellation policy states that a vehicle photo must have been provided within 14 days of enrollment; the required cancellation form must be postmarked within two weeks after day 90 of enrollment and the cancellation form MUST be notarized. Fax, email and phone requests for cancellation will not be accepted. Consumers may wish to return the form certified for proof of receipt.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- BBB does not have sufficient information to issue a rating on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Bryant Cass, President Mr. Mason Cass, Secretary Treasurer Mr. Roland E. Pieterman, Corporate Counsel Mr. Christian Lovern, Technology Lead Mr. John Wilson, Customer Service Manager
AUTO LISTING SERVICE TELEMARKETING SERVICE(S) INTERNET SERVICES