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Find a Location

CMA's Valley Honda has 1 locations, listed below.

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    Business ProfileforCMA's Valley Honda

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/26/2011

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers new and used cars and trucks as well as service and repair.

    Business Details

    Location of This Business
    296 Lee Jackson Hwy, Staunton, VA 24401-5504
    BBB File Opened:
    4/22/2011
    Years in Business:
    13
    Business Started:
    8/9/2010
    Business Incorporated:
    8/9/2010
    Accredited Since:
    4/26/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Valley Cars, Inc.
    • Carter Myers Automotive
    • Valley Honda
    Related Businesses
    Business Management
    • Mr. Scott Simons, Managing Partner
    • Ms. Elizabeth Borches, CEO, Carter Myers Automotive
    • Mr. Ben St. Ours, General Manager
    Contact Information

    Principal

    • Mr. Scott Simons, Managing Partner
    • Ms. Elizabeth Borches, CEO, Carter Myers Automotive

    Customer Contact

    • Ms. Catherine Getz, Executive Assistant
    Additional Contact Information

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/23/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I leased a new Honda CR-V vehicle at CMA valley honda in june of 2023, upon reviewing the vehicle there were scratches all over the dashboard screen, within 2 weeks of having this awful defective poorly built honda cr-v new vehicle, the brakes started squeaking intermittently, I noticed on the hatchback was built at an angle, so it doesn't shut correctly at times,there's a hole in the floor board on the driver side, as i keep noticed and witnessing computer glitches and problems, such at the vehicle telling me to brake when no one is around, at one point the vehicle pulled me onto on coming traffic, there are lots of technical and manufacturing problems with this awful defective vehicle, for the last 9 months I've reached out to American motors and CMA valley hondas owner, as well as the GM *** **. ****, to return this disgusting awfully made vehicle, and they continue to lie to me, ignore me, ghost me, and not accommodate me whatsoever in returning this vehicle and getting one that doesn't have problems as a brand new vehicle, I continue to reach out to American Motors, and they won't help other than documenting this, so this compliant is not only for CMA valley honda, but also with American motors, Everyone at CMV valley honda dealership have been completely unprofessional and lied to me day one, no one will return my messages and accommodate me at all, btw i've been a customer for 10yrs, so these companies require further investigation of there operations and conduct, the GM *** continues to lie to me, be completely unprofessional and continues to ignore and ghost me, I'm not asking for much just to replace this awful vehicle with another one that is not problematic with no additional monies from me, I'm requesting that both companies be reported for such awful conduct and have a full investigation, ultimately CMA Valley Honda should terminate there GM *** **. **** and the owner should be sued and this dealership be shut down immediately
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mike D

    2 stars

    03/29/2022

    I filled out a online request to purchase a new car from them in Winchester Va and submitted insurance and drivers license info and was given a date and time to pick up vehicle. I went to the bank and arranged for a bank check for the purchase price and looked the car up to see some more info on it and found that it was still for sale even they told to come pick it up. When I inquired about this they got very belligerent and told that I didn’t know what I was talking about. I told them that even at 80 yrs old I was not stupid.They actually sold me and my wife the same car twice with 2 pickup dates and times. My advice is BUYER BEWARE.

    Local BBB

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