Business ProfileforBisbee Honda of Danville

I went in to buy a 2024 CR-V AWD and made the deal prior. When signing the bill of sale the manager decides to swap out the AWD for a FWD. Then the salesperson said she made a mistake on the paperwork and had to sign another bill of sale which had different sale amount and VIN number. During my insurance update the sales person provided two different VIN numbers so I had already got the feeling that something was odd, and countless other interactions with other workers. I drive off and a couple days later I realized the car was not the AWD version and FWD. I call another manager because the original manager wouldn't take my call and he was not helpful at the very least and brushed be off. He explained that AWD and FWD are the same and that "Full Wheel Drive" is the same as All-Wheel Drive. I told him that's not what the acronyms are. He continues to brush me off until I mentioned lawyering up. He then said if I mention lawyer he couldn't talk to me anymore at that point i told him to leave a message to the first manager to call me back. 30 minutes later, the second manger calls back and said he would correct the mistake. A couple days go by and he doesn't respond. I call a few times and finally get a time I could come in and make it right. Not even apology for knowingly trying to screw me over. I was hesitant to write a review but I need to make sure others don't get screwed.