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Find a Location

Joe Bowman Auto Plaza has 1 locations, listed below.

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    Business ProfileforJoe Bowman Auto Plaza

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/27/2016

    Years in Business: 65

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers new and used vehicles for sale and has a parts and service department.

    Business Details

    Location of This Business
    2455 E Market St, Harrisonburg, VA 22801-8763
    BBB File Opened:
    11/15/1987
    Years in Business:
    65
    Business Started:
    6/12/1958
    Business Incorporated:
    6/12/1958
    Accredited Since:
    9/27/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Joe Bowman Chevrolet, Inc.
    Business Management
    • Mr. Joseph Bowman Jr., President
    • Mr. David Fager, General Manager
    Contact Information

    Principal

    • Mr. Joseph Bowman Jr., President
    • Mr. David Fager, General Manager

    Customer Contact

    • Mr. David Fager, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/23/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    I am in ********* ****. I was going to buy a truck from Joe Bowman autoplaza in ************, Virginia. I made the mistake of letting them charge my credit card $2k to hold the truck. In retrospect, I see they were trying to stick me with a lemon vehicle, expecting me to buy it sight unseen. I never signed anything, nor did they every tell me, but they claim the money is non-refundable. A 'proposal form' came days later. I caught them omitting an agreed discount - so i did not sign that form or anything. Several days later, they gave me bank routing info to pay. Then, my bank cautioned me that the information was not trustworthy. With the delays, there was no way to get the truck in time for a family trip, as planned. Maybe the dealer is doing money laundering. My wife and I decided to cut our losses. I am trying warn everyone to avoid them. Find another chevy dealer nearby. If i had bought from Joe Bowman, the buying experience would make me hate the truck. AVOID THEM.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joe C

    1 star

    10/27/2023

    I made a huge mistake concerning having my 2011 chevy tahoe service problems resolved by Joe bowman chevrolet. From start to finish this has been a nightmare! The dishonesty of this service department is unsurpassed. It's hard to understand how this dealership has survived for all these years. After spending an exorbitant amount of money to have our problem diagnosed we elected to have a remanufactured motor installed in our vehicle. Unfortunately Joe bowman service department did not align the motor/structural oil pan properly causing us numerous transmission problems to the tune of $ 6,000.00. Joe bowman assumed no responsibility for the faulty installation. Before anyone agrees to have Joe bowman perform any service work on their vehicle, I would strongly recommend that they read the reviews for this business which I failed to do.

    Joe Bowman Auto Plaza Response

    10/30/2023

    As stated to you previously we take issue with the statement from ***** ************ that the issue you had with your transmission were due to our engine replacement that we performed on your Tahoe, and no the shop that rebuilt your transmission when you were in *******. We offered to schedule a meeting to discuss with you and show you why we take issue with this statement, but heard nothing from you in regards to that.

    Local BBB

    BBB Serving Western Virginia

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