BBB Accredited Business since

Taylor Siding Company, LTD

Phone: (540) 366-7364 147 Magnolia Lane, Daleville, VA 24083 http://www.taylorwindowsroanoke.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers siding and windows installation and service.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Taylor Siding Company, LTD meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Taylor Siding Company, LTD include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Taylor Siding Company, LTD
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 15, 1985 Business started: 01/15/1985 in VA Business incorporated 04/08/1991 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DPOR - VIRGINIA
3600 West Broad Street, Richmond VA 23230-4917
http://www.dpor.virginia.gov
Phone Number: (804) 367-8500
Fax Number: 804-367-2475

State Corporation Commission
P.O. Box 1197, Richmond VA 23218
http://www.state.va.us/scc
Phone Number: (804) 371-9733
Fax Number: (804) 371-9211

Botetourt Business License
P.O. Box 128, Fincastle VA 24090
Phone Number: (540) 473-8270

Type of Entity

Private Limited Company by Shares (LTD)

Business Management
Mr. Greg A. Taylor, President
Contact Information
Principal: Mr. Greg A. Taylor, President
Business Category

SIDING CONTRACTORS WINDOWS - INSTALLATION/SERVICE HOME IMPROVEMENTS

Industry Tips
BBB TIP Tips for Hiring a Contractor

Additional Locations

  • 147 Magnolia Lane

    Daleville, VA 24083 (540) 366-7364

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

9/26/2013 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: Paid $1,880.00 for guttering to be done.   Water runs down the gutter and washes over my flowers.  Spoke to company they will fix the problem, but want to charge me.

Desired Settlement: Fix the problem without charging me.

Business Response: We are working with ms. ******* to solve the problem.

Business Response: Worked with ms ******* on her problem hopefully this matter is resolved 

Consumer Response: This letter is to inform you that Mr. Taylor was at my home today and we reached an agreement.  He removed the rain guard his company had installed and gave me a refund of $300.00.  He further agreed to return to my home if this did not resolve all the issues I had with his services. At this time I would like this complaint to either be withdrawn or marked as satisfactorily resolved.