BBB Accredited Business since

All-In-One Home Solutions, LLC

Phone: (540) 589-7676 5115 Benois Road, Roanoke, VA 24018 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company specializes in general home improvement, roofing, masonry, remodeling, interior design, staging and "home rejuvenation."

BBB Accreditation

A BBB Accredited Business since

BBB has determined that All-In-One Home Solutions, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on All-In-One Home Solutions, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 14, 2013 Business started: 04/30/2011 in VA Business incorporated 04/29/2011 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

3600 West Broad Street, Richmond VA 23230-4917
Phone Number: (804) 367-8500
Fax Number: 804-367-2475

Roanoke City Business License

Phone Number: (540) 853-2524

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Harmony Wright, Managing Member Mr. Jeremiah Wright, Owner
Contact Information
Principal: Ms. Harmony Wright, Managing Member
Principal: Mr. Jeremiah Wright, Owner
Business Category


Industry Tips
3-Day Cooling Off Rule BBB TIP Tips for Hiring a Contractor

Additional Locations

  • 5115 Benois Road

    Roanoke, VA 24018 (540) 589-7676


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

7/21/2016 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: His men didn't do job according to contract. The Rhino synthetic #15 under layment was not put on all the roof. He had to fix one bad place, and I saw bare plywood no covered, also his men cut two pieces of the tin to short. He had to put a oversize vent cap to cover it, they also didn't drive down all staples and they are trying to come through tin! I ask him the last time he was down on roof, to fix the places he said it was to hard, If it came through roof, he fix it

Desired Settlement: I want job done right. I want all stapels, knock down and synthetic #15 on all plywood. I want both pieces of short tin replaced and tin that is damage!

Business Response: This roof was replaced 2014 and we had numerous warranty/service calls, all of which were responded to in a timely manner. Against our advisement, Mr. ****** walked on the metal panels several times creating disruption of the newly installed roof. Our office finally provided a lifetime craftsmanship warranty, warranting against any future leaks, in addition to the manufacturer's warranty. To-date, by our records, the roof has not leaked and is in operable condition. We are happy to send our Production Manager out to speak with Mr. ******, push down any nails/staples that may have possibly backed out and review his warranty in detail. All components of the roof (including, but not limited to, underlayment) was installed per manufacturer's specifications per the original contract. We stand behind our code of ethics which includes providing 100% customer satisfaction to all our valued clients and would like to do whatever reasonably possible to appease Mr. ******'s concerns. 

Consumer Response: I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I would like to have the Production Manager come to my house to go over the problems I see with the way the roof was installed and make the needed corrections.  Please call me to set up this appointment.I will wait for the business to perform this action and, if it does, will consider this complaint resolved. Regards, **** ******

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on All-In-One Home Solutions, LLC
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)