BBB Accredited Business since

Northwest True Value Hardware

Additional Locations

Phone: (540) 362-1868 View Additional Phone Numbers 2303 Williamson Rd., NE, Roanoke, VA 24012


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This company offers hardware, paint supplies, plumbing supplies, housewares, electrical supplies, and lawn and garden supplies.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Northwest True Value Hardware meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Northwest True Value Hardware include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Northwest True Value Hardware
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 15, 1973 Business started: 01/15/1947 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Roanoke City Business License

Phone Number: (540) 853-2524

Type of Entity

Sole Proprietorship

Business Management
Mr. Lee Overstreet, Vice President Mr. Walter Vance, President Mr. Bobby Humphreys, Manager Mr. Jordan Karnes, Manager Manager Manager Manager Mr. Charles Overstreet, Secretary/Treasurer
Contact Information
Principal: Mr. Lee Overstreet, Vice President
Principal: Mr. Walter Vance, President
Business Category


Alternate Business Names
Northwest Hardware True Value Hardware
Industry Tips

Additional Locations

  • 1188 Mica Road

    Ridgeway, VA 24148

  • 2113 Washington Ave.

    Vinton, VA 24179 (540) 890-5010

  • 2303 Williamson Rd., NE

    Roanoke, VA 24012 (540) 362-1868 (540) 362-3750

  • 2913 W. Main St.

    Salem, VA 24153 (540) 380-4607

  • 3647 Brambleton Ave.

    Roanoke, VA 24018 (540) 989-5245

  • 3697 Cleburne Boulevard

    Dublin, VA 24084 (540) 674-5100

  • 432 E. Ridgeway St.

    Clifton Forge, VA 24422 (540) 862-5656

  • 7650 Williamson Road

    Roanoke, VA 24019 (540) 777-1230


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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


Industry Tips


What is BBB Advertising Review?

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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Additional Phone Numbers

  • (540) 362-3750(Phone)
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