This business is not BBB accredited.

Powers Building

Additional Locations

Phone: (540) 292-7075 6047 Lee Jackson Highway, Raphine, VA 24472 http://www.jpowersbuilding.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This business specializes in building log homes, renovations and additions.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that <em>lowered</em> the rating for Powers Building include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Powers Building include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Powers Building
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 31, 2013 Business started: 01/01/1996 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Augusta Business License

Phone Number: (540) 245-5640

DPOR - VIRGINIA
3600 West Broad Street, Richmond VA 23230-4917
http://www.dpor.virginia.gov
Phone Number: (804) 367-8500
Fax Number: 804-367-2475

Type of Entity

Sole Proprietorship

Business Management
Mr. Jason Powers, Owner
Contact Information
Principal: Mr. Jason Powers, Owner
Business Category

CONTRACTORS - GENERAL CONSTRUCTION & REMODELING SERVICES HOME BUILDERS LOG CABINS, HOMES & BUILDINGS HOME IMPROVEMENTS

Industry Tips
3-Day Cooling Off Rule BBB TIP Tips for Hiring a Contractor

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    6047 Lee Jackson Highway

    Raphine, VA 24472 (540) 292-7075

  • THIS LOCATION IS NOT BBB ACCREDITED

    P.O. Box 526

    Greenville, VA 24440

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

2/26/2015 Problems with Product/Service | Read Complaint Details
X

Additional Notes

Complaint: This builder (Powers Building) was hired to provide a turnkey log cabin, drain field, well, and other site excavation services and a 2-story barn. The builder is affiliated with a log home manufacturer and was selected by the manufacturer as the exclusive builder for the associated project. The contract with Powers Building was signed in May, 2014 and an initial draw was provided in June, 2014 for the log package and the building projects. The builder seemed to be doing well for several months as far as the pace and the progress. After about the end of October, 2014 the builder essentially stopped working on the log cabin and has not performed since. He has done some framing on the barn but other than that he has essentially stopped work. The builder claims to have too many projects happening at the same time and has had a series of excuses for a few months now. I wrote to the builder in December and demanded that he return to work at the first of the year and made clear that the entire project should be completed by the end of Feb, 2015 based on the original contract and start date. As of the middle of January 2015 the builder still had not returned to work and stated that he was unable to continue without an advance against future draws. I would not approve any sort of advance as I have been 100% on-time and even early with payments and the builder has not completed required work to attain the next draw. The builder then stated that I would have to wait until other customers paid him in order to work on my building project. I was not prepared to advance any draws since the previous draws I had provided were not used to deliver on my project. In order to help get back on schedule I did agree to purchase building materials for the builder under an amended contract that allowed me to purchase materials, supplies, and labor directly from suppliers and then subtract the associated amounts from the builder's future draws. This way I could ensure that my money was going to my project and that the materials would be there for the builder to perform. It has been a week now since the materials were delivered and the builder still has not returned other than to have someone do some minor trim work. At this point the builder is unable to meet his commitments to deliver. Another major issue is that the contract calls for a Gambrel roof on the barn and the builder used A-Frame trusses instead which are now installed. The builder has not even acknowledged that the roof is out of specification from the signed contract. At this point the builder needs to perform and deliver with no further delays, excuses or interruptions.

Desired Settlement: This entire project needs to be completed by March 15, 2015 and the builder is not expected to introduce any quality or design problems in meeting this date.