This business is not BBB accredited.

Blue Ridge Homes of Southwest VA, Inc.

Phone: (540) 719-5368 15 Breeden Court, Hardy, VA 24101 http://www.blueridgehomesva.com


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Description

This company offers home building services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Blue Ridge Homes of Southwest VA, Inc. include:

  • Failure to respond to 1 complaint(s) filed against business
  • Failure to have a required competency license
  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Blue Ridge Homes of Southwest VA, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 13, 2009 Business started: 06/01/2008 in VA Business incorporated 06/19/2008 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Board of Contractors
9960 Mayland Drive, Ste 400, Richmond VA 23233
http://www.dpor.virginia.gov
Phone Number: (804) 367-8511
BBB confirmed that State Board of Contractors revoked the license of Blue Ridge Homes of Southwest VA, Inc..

State Corporation Commission
P.O. Box 1197, Richmond VA 23218
http://www.state.va.us/scc
Phone Number: (804) 371-9733
Fax Number: (804) 371-9211

Type of Entity

Corporation

Business Management
Mr. David Leonard Jr., President
Contact Information
Principal: Mr. David Leonard Jr., President
Business Category

CONTRACTORS - GENERAL REMODELING SERVICES CONSTRUCTION & REMODELING SERVICES HOME BUILDERS

Industry Tips
3-Day Cooling Off Rule BBB TIP Tips for Hiring a Contractor

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    15 Breeden Court

    Hardy, VA 24101 (540) 719-5368

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/7/2015 Delivery Issues | Read Complaint Details
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Additional Notes

Complaint: ***** *******, contractor, took 60,000 dollars from us to pay subcontractors and to order windows. He did not pay the subcontractors or order the windows. He overcharged me for logs, he charged 22,000 when the actual cost was 16,000. He took 10,000 to order windows and never ordered them. He did not pay for the concrete man, for the extavation, for the log delivery, for the pota-john and dumpster, for the foundation crew, or the HVAC company. He never returned any of our money. He will not answer phone calls or texts. I have left numerous voicemails and texts. We had a contract for 149,000 for an addition. He has not been part of the work since May 2014 due to us realizing that he was stealing money from us.

Desired Settlement: I want my money returned to me.

8/15/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: This company started building our home in Floyd County in the Fall of 2013. Projected finish date was April 1, 2014. The contractor has mismanaged funds given to him causing a lien to be placed on our property and has now abandoned the construction in July 2014. This company is uncommunicative and has not completed the work they were hired for.

Desired Settlement: Outstanding funds must be paid to the proper vendors and the lien must be released.

Business Response: This customer’s presentation and wording of their situation is both misleading and libelous. After completing the  flooring and cabinet installation, when asked  to allow them to complete the job themselves, a full accounting of all completed and uncompleted work was produced showing that all funds necessary for completion of the job were covered by the unpaid job draws left in the Contract and under their control. The job was not abandoned and final vendor payment was to be made by them directly from unpaid job draws.

Consumer Response: Better Business Bureau: I have reviewed the response offer made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint.   Regards, ******* *****


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Blue Ridge Homes of Southwest VA, Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)