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Western Virginia

BBB Accredited Business since

Blue Ridge Homes of Southwest VA, Inc.

Phone: (540) 719-5368 15 Breeden Court, Hardy, VA 24101 http://www.blueridgehomesva.com

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Description

This company offers home building services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Blue Ridge Homes of Southwest VA, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Blue Ridge Homes of Southwest VA, Inc. include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Blue Ridge Homes of Southwest VA, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: July 13, 2009 Business started: 06/01/2008 in VA Business incorporated: 06/19/2008 in VA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Board of Contractors
9960 Mayland Drive, Ste 400, Richmond VA 23233
http://www.dpor.virginia.gov
Phone Number: (804) 367-8511

State Corporation Commission
P.O. Box 1197, Richmond VA 23218
http://www.state.va.us/scc
Phone Number: (804) 371-9733
Fax Number: (804) 371-9211

Type of Entity

Corporation

Business Management
Mr. David Leonard Jr., President
Contact Information
Principal: Mr. David Leonard Jr., President
Business Category

CONTRACTORS - GENERAL REMODELING SERVICES CONSTRUCTION & REMODELING SERVICES HOME BUILDERS

Industry Tips
BBB TIP Tips for Hiring a Contractor

Additional Locations

  • 15 Breeden Court

    Hardy, VA 24101 (540) 719-5368

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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Complaint Detail(s)

8/15/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: This company started building our home in Floyd County in the Fall of 2013. Projected finish date was April 1, 2014. The contractor has mismanaged funds given to him causing a lien to be placed on our property and has now abandoned the construction in July 2014. This company is uncommunicative and has not completed the work they were hired for.

Desired Settlement: Outstanding funds must be paid to the proper vendors and the lien must be released.

Business Response: This customer’s presentation and wording of their situation is both misleading and libelous. After completing the  flooring and cabinet installation, when asked  to allow them to complete the job themselves, a full accounting of all completed and uncompleted work was produced showing that all funds necessary for completion of the job were covered by the unpaid job draws left in the Contract and under their control. The job was not abandoned and final vendor payment was to be made by them directly from unpaid job draws.

Consumer Response: Better Business Bureau: I have reviewed the response offer made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint.   Regards, ******* *****

BBB's Final Determination: After reviewing the position of all parties, BBB determined that the business made a reasonable effort to address the complaint. However the consumer remains dissatisfied.

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