BBB Accredited Business since

Hartsel Auto Shop

Phone: (540) 890-3200 6398 Edwardsville Road, Hardy, VA 24101 http://www.hartselautoshop.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers auto repair and body work, and used vehicles sales.We are a full service shop specializing in Volvo car repair .


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hartsel Auto Shop meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hartsel Auto Shop include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Hartsel Auto Shop
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: September 15, 1996 Business started: 01/15/1975 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DMV - Virginia

http://www.dmvnow.com
Phone Number: (804) 367-1498
Fax Number: 804-367-1122

Type of Entity

Sole Proprietorship

Business Management
Mr. Jerald Hartsel, Owner Ms. Katherine Hartsel, Office Manager Mr. Dennis Woolwine, Manager
Contact Information
Principal: Mr. Jerald Hartsel, Owner
Business Category

AUTO REPAIR & SERVICE AUTO INSPECTION STATIONS WHEEL ALIGNMENT, FRAME & AXLE SERVICE BRAKE SERVICE TIRE DEALERS AUTO DEALERS-USED CARS AUTO BODY REPAIR & PAINTING

Products & Services

Hartsel Auto Shop offers the following product(s): New & Used Parts for Volvo Cars

Method(s) of Payment
Major credit cards, check, cash
Industry Tips
BBB TIP

Additional Locations

  • 6398 Edwardsville Road

    Hardy, VA 24101 (540) 890-3200

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.