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In Western Virginia

BBB Accredited Business since

Hartsel Auto Shop

Phone: (540) 890-3200 6398 Edwardsville Road, Hardy, VA 24101 http://www.hartselautoshop.com

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Description

This company offers auto repair and body work, and used vehicles sales.We are a full service shop specializing in Volvo car repair .

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hartsel Auto Shop meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Hartsel Auto Shop include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Hartsel Auto Shop
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

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BBB file opened: September 15, 1996 Business started: 01/15/1975 in VA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DMV - Virginia

http://www.dmvnow.com
Phone Number: (804) 367-1498
Fax Number: 804-367-1122

Type of Entity

Sole Proprietorship

Business Management
Mr. Jerald Hartsel, Owner Ms. Katherine Hartsel, Office Manager Mr. Dennis Woolwine, Manager
Contact Information
Principal: Mr. Jerald Hartsel, Owner
Business Category

AUTO REPAIR & SERVICE AUTO INSPECTION STATIONS WHEEL ALIGNMENT, FRAME & AXLE SERVICE BRAKE SERVICE TIRE DEALERS AUTO DEALERS-USED CARS AUTO BODY REPAIR & PAINTING

Products & Services

Hartsel Auto Shop offers the following product(s): New & Used Parts for Volvo Cars

Method(s) of Payment
Major credit cards, check, cash
Industry Tips
BBB TIP

Additional Locations

  • 6398 Edwardsville Road

    Hardy, VA 24101 (540) 890-3200

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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