For pet owners looking for a safe place to house their furry friend this summer, locally kenneling or boarding your animal is a great option. Still, the thought of leaving your family pet with strangers can be nerve-wracking. It’s important to find care that you can trust.
BBB receives numerous complaints against pet day care, boarding and kennel facilities. Complaints allege problems with billing, as well as concerns about the treatment of their pet. Some owners allege their pets were severely dehydrated, malnourished or covered with fleas, ticks and even maggots after staying with these facilities. A few even allege their pet became extremely ill from their brief stay at certain kennels.
Better Business Bureau (BBB) advises pet owners, looking to board their pets, to take these precautions:
BBB is a non-profit, non-governmental organization. It is supported by businesses to protect consumers against scams and other unethical business practices. The group accomplishes this by educating both consumers and businesses, and by highlighting trustworthy businesses. By developing reports and ratings on businesses and charitable organizations, BBB encourages people to use these as resources and referrals to utilize the free services before making a purchase or donation. BBB helps resolve buyer/seller complaints through its alternative dispute resolution process.