BBB Business Review

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BBB Accredited Business since 16/03/2011

universitybrand

(519) 204-5865View Additional Phone Numbers760 Little Simcoe St, LondonON N5Z 1P4 Send email to universitybrand

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Description

Moving and junk removal in London Ontario is stressful. Yet good cleanups and good moves create the space for new life to enter. Our customers love universitybrand because we take the stress out of their cleanups and large and small moves.

BBB Accreditation

A BBB Accredited Business since 16/03/2011

BBB has determined that universitybrand meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered universitybrand's rating include:

  • 4 complaints filed against business

Factors that raised universitybrand's rating include:

  • Length of time business has been operating.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints Summary

4 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues2
Problems with Product / Service2
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

5 Customer Reviews Customer Reviews on universitybrand

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 5 Customer Reviews

Additional Information

top
BBB file opened: 17/08/2010Business started: 01/03/2010
Contact Information
Principal: Chris Boundikas (President) Kevin Houben (Sec/Treasury)
Number of Employees

5

Business Category

Junk Removal, Movers - Office, Asphalt, Rubbish & Garbage Removal, Movers

Products & Services

In London Ontario, universitybrand offers a one stop shop for large and small moves, packing, green packing bins, cleaning, downsizing, junk removal, and donations. One brand, one phone call. From the clean up to the move, we've got you covered!

Hours of Operation
Mon: 08:00 AM to 06:00 PMTue: 08:00 AM to 06:00 PMWed: 08:00 AM to 06:00 PMThu: 08:00 AM to 06:00 PMFri: 08:00 AM to 06:00 PMSat: 08:00 AM to 03:00 PMSun: 09:00 AM to 02:00 PM
Refund and Exchange Policy

n/a

Service Area

Western Ontario

Alternate Business Names
universitybrand JUNK, universitybrand MOVERS, universitybrand MINI MOVERS

Customer Review Rating plus BBB Rating Summary

universitybrand has received 3.8 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.