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BBB Accredited Business since 23/05/1997
Creative Art & Frame
Phone: (519) 660-1065Fax: (519) 660-4976109 Fanshawe Park Road E, London, ON N5X 3W1 Send email to Creative Art & Frame
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Creative Art & Frame provides quality custom picture framing for residential, commercial and wholesale accounts. As well as working with Interior Design professionals to help select artwork for homes and businesses, we also frame original art and prints for Artists.
Although Creative frames one-of-a- kind pieces, we are also pleased to frame quantities of certificates and photographs that can be used as gifts at conventions, rewards for employees or thank you's for not-for-profit groups.
With our computer mat cutter we can make a collage of those rare family photos, swimming medallions, service medals, sports jerseys or other memorabilia. We can arrange your photos in ovals, hexagons, and many other shapes and designs.
We also will be happy to visit your place of business to help you select artwork for your office, or if you prefer, you can take out "on trial" some of the hundreds of framed and unframed decorative prints.
Creative sources most of our wood mouldings, mats, glass and other materials directly from the manufacturer to allow for high quality at a reasonable price
Our staff, comprised of Fine Art and Interior design graduates, will assist you in choosing the best framing options for anything that you need framed.
A BBB Accredited Business since 23/05/1997
BBB has determined that Creative Art & Frame meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Creative Art & Frame's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Type of Entity
Contact InformationPrincipal: Wilda Thomas (Owner)
Number of Employees
Custom Framing, Canvas Goods, Art Galleries, Dealers & Consultants, Picture Framing, Plaques, Picture Frames - Dealers, Laminations - Plastic, Paper
Hours of OperationMon: 10:00 AM to 06:00 PMTue: 10:00 AM to 06:00 PMWed: 10:00 AM to 06:00 PMThu: 10:00 AM to 07:00 PMFri: 10:00 AM to 07:00 PMSat: 10:00 AM to 06:00 PMSun: 01:00 PM to 05:00 PM
Refund and Exchange Policy
NO CASH REFUNDS, Store Credits only if returned within 3 weeks. No Refunds or Store Credits on any Special Order Reproductions, Special Order Limited Editions or on Custom Framing.
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Western Ontario. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Creative Art & Frame is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
Industry Tips for Custom Framing
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