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BBB Reliability Report for

Goodwill Industries - Essex Kent Lambton Inc.

A BBB Accredited Charity since 10/11/2013.

This BBB Accredited Charity meets all 20 Standards for Charity Accountability and is a Seal Holder.
BBB issues Charity Reports on all organizations, whether or not they are BBB accredited. If an organization is a BBB Accredited Charity, it is stated in this report.
Name: Goodwill Industries - Essex Kent Lambton Inc.
Phone: (519) 332-0440 ext. 23
Fax: (519) 336-9678
Address: 1121 Wellington Street
Sarnia, ON N7S 6J7
Report Creation Date: October 13, 2011
Report Expiration Date: September 9, 2016
Original Business Start Date: January 1933
Principal: Kevin Smith, CEO
Customer Contact: Kevin Smith, CEO
Email Address:
Type of Business: Charity - Local
BBB Accreditation: This organization is a BBB Accredited Charity.

Stated Purpose

To change lives through the power of work.

Evaluation Conclusions

This organization has been evaluated according to the 20 BBB Standards for Charity Accountability. This organization meets all those Standards and is a BBB Accredited Charity.

BBB Charity Seal Participation

Charities that meet the Standards for Charity Accountability are eligible to participate in BBB Wise Giving Alliance Charity Seal program. The seal, which can be displayed on the charity's web site and in printed materials, helps inform the public that the charity meets these standards. This organization participates in this program.


Goodwill provides services to both job seekers and employers.

Job seekers can access services on a drop-in or by appointment basis. Services range from 'light touch' activities in our open access employment resource centre, through to intensive services to assist with pre-employment and life skills needs through job development and placement. We offer group and one to one services, dependent on the needs of the individual. Individuals with significant barriers to employment, who are not able to perform in a competitive environment may benefit from supported employment within our Jobs Plus program. Individuals are able to perform meaningful work, while gaining experiences and building relationships that will be of value of their lives away from work. Goodwill also provides a School to Work program that is unique in our area. We provide retail training and coaching to special needs students who then operate a retail store within the school environment. Activities performed in the store builds on curriculum, as students gain the skills that will help them enter the labour market with the skills necessary to compete.

Employers are assisted with their recruiting and retention needs. Goodwill is able to assist employers in developing job descriptions, posting the positions, identifying strong candidates, assisting in the interview process and providing job coaching supports as necessary. Some employers may be eligible to receive an incentive for providing on the job supports which address an individual's gaps in productivity. Goodwill staff are available to develop and monitor these placement agreements.

Total Program Expenses:$6,656,565


Chief Executive Officer:Kevin Smith
Chair of the Board:Dave Watson
Board Size:12
Paid Staff Size:27 Full Time. 130 Part Time.

Fund Raising

Method(s) Used:Fundraising methods include bingo, corporate solicitations, direct mail, donations, golf tournament, grants, and special events.

Tax Status


According to Goodwill Industries - Essex Kent Lambton Inc.'s Annual Report for the year ended March 31, 2012:

 Retail sales$3,496,972
  Other Service Fees$4,410,270
  Donations and Other$65,632
 Total Income:$8,347,711
Expenses  % of total
 Programs:$6,656,565 89.10%
 Fund Raising:$239,069 3.20%
 Administrative:$575,259 7.70%
 Other:$0 0.00%
 Total Expenses:$7,470,893
Excess of Income over Expenses$876,818
Ending Net Assets:$3,344,862

* Excess for the year indicates the portion of income remaining after expenses.

Charity Licensing

Revenue Canada Registration # 11913 9426 83159 0666 RR0001

Goodwill Industries - Essex Kent Lambton Inc. is a registered charitable organization and is therefore authorized to issue receipts for tax reduction.

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Industry Tips


Tips for Giving

Most charities are honest and ethical, but questionable solicitors are counting on the fact that you won't bother to check out the charity before you give. Here is some basic wise giving advice:

1. Watch out for similar names. As there are many charities raising funds for similar causes, some charity names sound the same. Be sure to look at the name carefully, because the charity soliciting you may not be the one you have in mind.

2. Do not be pressured to make an immediate gift. Be wary of solicitors that demand an "on the spot donation." Charities should welcome your gift whenever you want to send it.

3. Question vague appeals. Appeals should clearly identify the charity's programs. Watch out for appeals that are strong on identifying a problem, but weak on describing what specifically the charity intends to do about it.

4. Do not give out personal information to phone solicitors. Don't give out credit card numbers, chequing account numbers, or any other personal information to unknown telephone solicitors.

5. Do not give cash. Write out a cheque to the charity's full official name, not to an individual or third party that may be collecting the donation.

6. Keep records of your donations (receipts, cancelled cheques and bank statements) so you can document you charitable giving at tax time.

7. If you want a deduction, make sure the organization is a charity. There are many different types of soliciting nonprofit organizations. Most appeals will indicate if the organization is eligible to receive gifts deductible as charitable donations. (To be sure, review the list of organizations on file with the Canada Revenue Agency or ask the charity for a copy of its registration number.)

8. Don't hesitate to ask the charity for written information on its programs and finances. This tip can be particularly helpful in responding to phone appeals form charities that interest you.

9. To verify if a charity is registered to solicit, contact your provincial government. In most cases, this will be the office of the Public Guardian & Trustee or the Canada Revenue Agency. Remember that provincial registration does not mean "approval," it means the group has filed the appropriate forms.

10. Report bad practices. Contact you Better Business Bureau.

ID: 1051171
Report as of May 30, 2016 12:42
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