BBB Business Review

What is a BBB Business Review?

Consumer Complaints

BBB Accredited Business since 01/06/2005

Bridgeview Motors

Phone: (519) 633-0240Fax: (519) 633-4766

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by Resolution

Complaint Resolution Log (1)
03/18/2014Problems with Product / Service | Read Complaint Details
X

Complaint
leased vehicle from bridge view, totalled car this winter, was supposed to receive full down payment back and received about half that amount.
I leased a 2012 mazda3 ******************************* through *** at Birdgeview motors in May of 2013 and had paid ******** for a down payment, as well as **** from May to January. On Dec.26 I had been in a no fault accident and the car was totalled, my insurance company Belair Direct paid *** the Value of the car.The check i received from *** is for ******** dated on Jan. 23 2014. When I asked how he came up with that number he could not explain.

Desired Settlement
I am seeking the money that *** owes to me including the remainder of my down payment and Januarys payment of **** that was taken from my account after the car had been totalled and had an insurance claim on it.

Business Response
In response to ************* complaint, the buyout amount owing on *** account at he time of *** accident was **********, a payment of ******* was applied on January 1, 2014 (which was **r regular lease payment set up on auto debit). On January 17th a settlement from the insurance company in the amount of ********** was applied, leaving a credit balance of $2,434.29, which we issued her a cheque.

We are confused as to the "I am seeking the money that *** owes me" claim of *** "desired resolution".

Sincerely,

Per. Bridgeview Motors


Industry Comparison| Chart

Auto Dealers - Used Cars

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.