The day camp advertisement boasted of a basketball court, spacious playground and computer lab. Actually, it only offered a portable kiddy hoop, a small fenced-in backyard and a couple of outdated computers in the basement.
The Better Business Bureau cautions parents who are seeking a summer camp for their kids – whether day camp of sleep-away – to exercise case and common sense. With application deadlines fast approaching, some parents panic and choose the first camp that has an opening. Instead, here are some tips to help you select a safe and fun camp for your kids.
Ask some questions:
- What are the total fees and payment deadlines? Is your deposit refundable?
- Are there extra charges for any activities? Are meals and transportation offered?
- What is the camp director's background? How is the staff trained? What is the ratio of campers to staff members?
- Are medical facilities adequate and is a nurse or doctor on site? What are the procedures for transporting injured or sick children to nearby medical facilities?
- What are the safety rules and how are they enforced? Are family visits allowed? How is homesickness handled?
-Are references from parents of repeat campers available? Ask about their child's experience and why they recommend the camp.
- Finally, look for camps certified by the American Camp Association. ACA-accredited camps have met up to 300 national standards.
If, ever after all that, you end up with a complaint, please contact
BBB Serving Western Michigan
2627 East Beltline Ave SE, Ste 320
Grand Rapids, MI 49546