BBB warns consumers to be on the lookout for smishing scams
Grand Rapids, MI – June 5, 2013 – Many consumers have their bank account conveniently at their fingertips. Better Business Bureau warns to watch out for text messages that pose as bank alerts asking you to confirm account information. These scam texts, known as smishing, are a relatively new way to steal personal information.
The scam may consist of a text message that appears to be an alert from a bank which you may or may not have an account with. The text tells you to verify your account by either following a link or calling a phone number.
The details of the scam vary. Banks of all sizes,from local businesses to multi-national institutions, have been targeted by scammers using a variety of messages and techniques.
However, the desired outcome is the same. If you call a number or go to a website, scammers will use the opportunity to obtain your banking information.
For example, the phone number or website may prompt you enter your ATM card number and PIN in order to "reactivate your ATM card." Other times, the link may download malicious software that gives scammers access to anything on the phone.
BBB has these tips in case you receive a misleading message: