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For over 100 years, BBB has helped consumers and businesses make smarter decisions.
BBB Serving Western Michigan was founded in 1937 and serves 38 counties in the Lower Peninsula from the Indiana border to near our State's capital and north to the Mackinac Bridge.
BBB’s mission is to be the leader in advancing marketplace trust.
BBB's vision is an ethical marketplace where buyers and sellers can trust each other.
People are often curious about what the BBB is; take a second to browse frequently asked questions and learn more about our organization.
Be an informed consumer, stay up to date on marketplace happenings with BBB Press Releases, Scam Alerts, and Warnings.
Interested in getting involved at BBB Serving Western Michigan? Check out our available volunteer and employment openings to see if you'd be a fit for our team!
BBB Serving Western Michigan is continuing to grow! Get the details on our branch's annual performance, and read the year's State of the Union address from our President, Phil Catlett.
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