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Find a Location

Great Lakes Chemical Services LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Great Lakes Chemical Services LLC

      616 W Centre Ave Portage, MI 49024-5308

      BBB Accredited Business
    • Great Lakes Chemical Services LLC

      5220 W Michigan Ave Kalamazoo, MI 49006-5731

      BBB Accredited Business
    • Great Lakes Chemical Services LLC

      870 40th St SE Grand Rapids, MI 49508-2401

      BBB Accredited Business

    Business ProfileforGreat Lakes Chemical Services LLC

    Car Rust Proofing
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/30/2010

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Great Lakes Chemical Services, LLC states they offer car rust proofing and detailing services.

    Business Details

    This is a multi-location business.

    Find a Location

    Great Lakes Chemical Services LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Great Lakes Chemical Services LLC

        616 W Centre Ave Portage, MI 49024-5308

        BBB Accredited Business
      • Great Lakes Chemical Services LLC

        5220 W Michigan Ave Kalamazoo, MI 49006-5731

        BBB Accredited Business
      • Great Lakes Chemical Services LLC

        870 40th St SE Grand Rapids, MI 49508-2401

        BBB Accredited Business
      Location of This Business
      616 W Centre Ave, Portage, MI 49024-5308
      BBB File Opened:
      2/23/2010
      Years in Business:
      32
      Business Started:
      5/2/1992
      Business Incorporated:
      5/2/1991
      Accredited Since:
      6/30/2010
      Type of Entity:
      Corporation
      Alternate Business Name
      • Great Lakes Dealer Application Service Center
      • ProTec of America, Inc.
      • ProTec of America
      • Great Lakes Dealer Application Center
      • Dealer Application Center
      • Dealer Application Service Center
      • iA American Warranty Group
      • Great Lakes Chemical Services LLC
      • Great Lakes Companies
      Hours of Operation

      Primary

      M:
      8:00 AM - 4:00 PM
      T:
      8:00 AM - 4:00 PM
      W:
      8:00 AM - 4:00 PM
      Th:
      8:00 AM - 4:00 PM
      F:
      8:00 AM - 4:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Edward Overbeck, Executive Director
      Contact Information

      Principal

      • Mr. Edward Overbeck, Executive Director

      Customer Contact

      • Mr. Edward Overbeck, Executive Director
      • Ms. Sheri Kimberley, Accounts Payable/Receivable
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/03/2021

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      ON 4-29-2021 HAD NEW TRUCK RUSTPROOFED .TALKED WITH MANAGER ***** ***** BEFORE TREATMENT ON PHONE AND WHEN VEHICLE WAS DROPPED OFF.$399.00 WAS PRICE FOR COMPLETE JOB WITH LIFETIME WARRANTY WITH YEARLY INSPECTION.PICKED UP VEHICLE LATER.NEXT DAY I INSPECTED THE UNDERNEATH OF THE TRUCK TO FIND OUT THAT MAYBE 35% HAD BEEN DONE.EASY TO SEE BECAUSE THE CHEMICAL IS A STRAW COLOR AND STICKY AS THE MANAGER ***** ***** SAID,WOULD NOT BE DRY FOR 10 DAYS.WARRANTY SAYS 10 YEAR LIMITED NOT LIFETIME AS STATED.CALLED LEFT MESSAGE TO THEM AND CORPORATE OFFICE.RECEIVED CALL FROM ***** ***** 5-3-2021 AT 735AM MONDAY.AFTER HE DENIED ANY WRONG DOING AND BEING VERY HOSTILE ON PHONE AFTER I REMINDED HIM THAT I DID NOT RECEIVE THE SERVICE THAT I PAID FOR BY HIM,HE TOLD ME THAT THE PRODUCT HAD DRIED COMPLETELY IN TWO DAYS.I ASKED WHAT WILL YOU DO FOR ME TO TAKE TIME OF WORK TO BRING THIS TO YOU A SECOND TIME,AT THAT TIME HE BECAME HOSTILE AGAIN NAME CALLING AND PROFANITY,EVEN SAYING HE WOULD COME TO MY HOME
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lynette M

      1 star

      01/07/2022

      Missing 2 of my mats. Manager has a canned reply and doesnt respond to what you the customer says. His canned replies sound just like someone who believes everyone that are his customers want to rip him off. I have been a customer since 1976 for buff n shines and detailing. I can say former owners and managers WERE NOT as he is now today. Wouldnt recommend dealing with them unless you have the time to stay and watch their every move with your vehicle.

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