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This Business is not BBB Accredited
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Rx Optical is not BBB Accredited.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Rx Optical's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 6 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||3|
|Problems with Product / Service||3|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||6|
Contact InformationPrincipal: Mr. George Jepson (Vice President Marketing)
Number of Employees
Optical Goods - Retail
Products & Services
This company offers optical sevices.
If you choose to do business with Rx Optical, please let them know that you contacted BBB for a Business Review.
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Western Michigan. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Rx Optical is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
Additional Phone Numbers
- (616) 527-9279
- (517) 886-2888
- (517) 543-7577
- (616) 866-3933
- (616) 364-8144
- (616) 949-8974
- (231) 767-1600
- (616) 846-4554
- (616) 399-1440
- (616) 457-4443
- (616) 791-6944
- (269) 685-1071
- (269) 945-9724
- (269) 349-7631
- (269) 327-7079
- (269) 349-7627
- (269) 342-0134
- (517) 278-9004
- (269) 651-1958
- (269) 273-9515
- (616) 365-7600
- (616) 281-1011
- (616) 396-8814
- (616) 784-4999
- (616) 531-4370
BBB Complaint Process
Industry Tips for Optical Goods - Retail
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.