BBB Business Review

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BBB Accredited Business since 08/10/2011

Henderson Imports, LTD

(231) 932-7330View Additional Phone Numbers2584 Garfield Rd North, Suite 43, Traverse CityMI 49686-5145View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 08/10/2011

BBB has determined that Henderson Imports, LTD meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Henderson Imports, LTD's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on Henderson Imports, LTD

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2 Customer Reviews

Additional Information

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BBB file opened: 07/26/2011Business started: 01/01/1997
Type of Entity

Corporation

Incorporated: March 1997, MI

Contact Information
Principal: Mr. James Moore (President)Customer Contact: Ms. Melissa Moore (Manager)Ms Lorna Laskey (Group Sales)
Number of Employees

10

Business Category

Musical Instruments - Dealers, Uniforms, Musical Instruments - Supplies & Accessories

Products & Services

This company offers major bagpipe brands like McCallum, Naill, Shepherd, Dunbar, Henderson and others as well as the leading names in Pipe Band Drums and accessories, Adante, Pearl and Premier drums, carries from Kilpatrick and XL Gator, heads from Remo and Aquarian and sticks from Mayor, Kilpatrick, TyFry and others, instructional material, a full line of accessories and a full range of Scottish uniforms & accessories.

Alternate Business Names
Henderson Imports, Henderson's, Henderson's Kilt Rental, Henderson Group, Henderson's - Pipes, Drums Uniforms

If you choose to do business with Henderson Imports, LTD, please let them know that you contacted BBB for a Business Review.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.