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Find a Location

Village Motorsports has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Village Motorsports

      3700 Plainfield Ave NE Grand Rapids, MI 49525-2404

    • Village Motorsports

      13035 New Holland St Holland, MI 49424-8464

    Business ProfileforVillage Motorsports

    Motorcycle Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers the sale of motorcycles, ATV's, snowmobiles and other Honda products.

    Business Details

    This is a multi-location business.

    Find a Location

    Village Motorsports has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Village Motorsports

        3700 Plainfield Ave NE Grand Rapids, MI 49525-2404

      • Village Motorsports

        13035 New Holland St Holland, MI 49424-8464

      Location of This Business
      3700 Plainfield Ave NE, Grand Rapids, MI 49525-2404
      BBB File Opened:
      6/29/1998
      Years in Business:
      60
      Business Started:
      5/1/1964
      Business Incorporated:
      10/28/1968
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • General Trends, Inc.
      • PartsPitstop.com
      • SwagStop.com
      • Village Motor Sports
      Contact Information

      Principal

      • Mr. Brad Schroeder, Operations Director

      Customer Contact

      • Mr. Joe Verschueren, General Manager/Holland Location
      • Mr. Brad Schroeder, Operations Director
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/09/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Brought my snowmobile to dealership to have multiple new components programmed in with Ski-Doo software. Also instructed them to bleed the electronic oil pump. This can only be done with the manufacturers software. They failed to bleed it correctly and left air in the lines so that during its first few minutes of running since rebuilding the motor it was starved for oil. This caused scoring in my cylinders and a reduction of 10 psi compression. Met with management and was question about my knowledge and experience with rebuilding Motors. Have been doing my own mechanical work on quads and snowmobiles for 40 years. They went from that to accusing me of fabricating this story to get free parts from them! I was dumbfounded and did not expect such a thing to happen. You can question my abilities but not my integrity. I'm asking for parts including a cylinder and pistons. They offered to sell them to me at employee price. I brought them a motor in perfect condition and they return to me a damaged motor. I'm considering legal action. Also will try to reach the owner to tell him how his employees treat their customers. Would never take anything to them for any repair work. Stay away.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Hilton P

      1 star

      04/02/2024

      Horrible service! I got new chain tires and clutch cable and case placed on my 2010 Kawasaki 1000! My bike was in the shop for over a month. After the first 2weeks of service I was called and told my bike was done went to pick it up and the bike was worse than when I brought it in for service! My shifter was off and wouldnt shift up and when I did shifted down to first gear the bike shut completely down! Fast forward 2 more weeks I get a call the bike is done I go to pick it up the bike went down the street and stop accelerating! At this point I got a tow truck to bring my bike home! Now I have an immobile motorcycle and out of 2000 $! Tried talking to the service manager and he said he did what was asked but clearly didnt because my clutch is slipping and they put new case on the the clutch new gaskets in the clutch and a new clutch cable and grip on.

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