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BBB Accredited Business since 02/28/2011

Goodbye Crutches

(877) 266-39952500 Millcork St Ste A, KalamazooMI 49001-4655 Send email to Goodbye Crutches

0 People Trust Goodbye Crutches

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If you are recovering from injury or surgery and you can't bear weight and can't bear crutches, we can help with modern options to maintain your mobility, stability and freedom.

BBB Accreditation

A BBB Accredited Business since 02/28/2011

BBB has determined that Goodbye Crutches meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Goodbye Crutches' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Information

BBB file opened: 09/23/2010Business started: 06/29/2005
Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Thomas Schwab (Owner/Member)Ms. Karen Schwab (Director of Customer Service)
Number of Employees


Business Category

Medical Equipment & Supplies

Products & Services

This company offers alternatives to crutches for those recovering from surgery or injury.

Hours of Operation
Mon: 08:00 AM to 08:00 PMTue: 08:00 AM to 08:00 PMWed: 08:00 AM to 08:00 PMThu: 08:00 AM to 08:00 PMFri: 08:00 AM to 08:00 PMSat: 08:00 AM to 02:00 PM
Refund and Exchange Policy

All of our crutch alternatives come with a 3 day satisfaction guarantee. If it doesn't meet your needs, just return it for a full refund less the actual cost of shipping and a $30 re-certification fee.

Service Area

United States

Alternate Business Names
Surgical Specialties Medical Devices, LLC

If you choose to do business with Goodbye Crutches, please let them know that you contacted BBB for a Business Review.


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