BBB Accredited Business since 02/28/2011
(877) 266-39952500 Millcork St Ste A, Kalamazoo, MI 49001-4655 Send email to Goodbye Crutches
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If you are recovering from injury or surgery and you can't bear weight and can't bear crutches, we can help with modern options to maintain your mobility, stability and freedom.
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A BBB Accredited Business since 02/28/2011
BBB has determined that Goodbye Crutches meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Goodbye Crutches' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr. Thomas Schwab (Owner/Member)Ms. Karen Schwab (Director of Customer Service)
Number of Employees
Medical Equipment & Supplies
Products & Services
This company offers alternatives to crutches for those recovering from surgery or injury.
Hours of OperationMon: 08:00 AM to 08:00 PMTue: 08:00 AM to 08:00 PMWed: 08:00 AM to 08:00 PMThu: 08:00 AM to 08:00 PMFri: 08:00 AM to 08:00 PMSat: 08:00 AM to 02:00 PM
Refund and Exchange Policy
All of our crutch alternatives come with a 3 day satisfaction guarantee. If it doesn't meet your needs, just return it for a full refund less the actual cost of shipping and a $30 re-certification fee.
Alternate Business NamesSurgical Specialties Medical Devices, LLC
If you choose to do business with Goodbye Crutches, please let them know that you contacted BBB for a Business Review.