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BBB Accredited Business since 09/15/2010
Mark's Mattress Direct, LLC
(616) 363-11005428 Northland Dr NE, Grand Rapids, MI 49525-1031
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Mark's Mattress Direct is a locally owned business, not a chain store. We are a discount supplier of mattresses and bedding related products serving all of west Michigan.
A BBB Accredited Business since 09/15/2010
BBB has determined that Mark's Mattress Direct, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Mark's Mattress Direct, LLC's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
Customer Complaints Summary
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|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Mark's Mattress Direct, LLC
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|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr. Mark Betteridge (Owner)
Number of Employees
Products & Services
This company offers innerspring and memory foam mattresses, box springs, bed frames, headboards, beds, mattress protectors, pillows, memory foam toppers, bunk beds, bedroom furniture and free delivery in Grand Rapids with a purchase of $599.
Hours of OperationMon: 10:00 AM to 07:00 PMTue: 10:00 AM to 07:00 PMWed: 10:00 AM to 07:00 PMThu: 10:00 AM to 07:00 PMFri: 10:00 AM to 06:00 PMSat: 10:00 AM to 06:00 PMSun: 12:00 PM to 04:00 PM
Refund and Exchange Policy
We want to make sure you get the right mattress. If, within thirty days, you find the mattress you purchased is too hard or too soft, we will exchange it for a different one. We will give you full credit for the dollar amount you spent, however no refunds would be given for the used mattress.
Kent, Ottawa, Montcalm, Ionia, Newaygo and Muskegon Counties
If you choose to do business with Mark's Mattress Direct, LLC, please let them know that you contacted BBB for a Business Review.